Outpatient Diagnostic Center of Alabama

I requested a copy of my neck X-Ray for a Veterans Administration Appointment. On 26 February 2024, I was given the CD at the Athens Office mailed it off immediately to Nashville, where it was needed. I just found out today, 3/6/2024, the day before my VA Appt, that Nashville received the neck X-Ray for someone else. You can do better.
Mar 4th, 2024

Took 4 days to receive incorrect X-ray results when initially told it would be a few hours and received a card stating within 24 hours. The waiting was bad enough but the radiologist reading or just missing the fracture on the X-ray is just ridiculous. I went to SportsMED urgent care in Huntsville and within 30 minutes was told my wrist was fractured and taken care of.
Feb 25th, 2024

I have been using this facility for years. never had a problem till today. Scheduled for a Mri. At 11 am, I left at 11:40. No one spoke to me the whole time. When I arrived a woman and her mother? Arrived and said I got our order and they rushed her back. I believe that is why my appt. Was delayed. At least. 10 people came and went, not the lady with the order. It was approaching lunch time, so I guess I was the only one left. I got up and told them I had another appt. They said ok and I left. My time is as valuable as yours .
Feb 19th, 2024

I had two MRIs at the Athens Al location of outpatient Diagnostic centers of Alabama today and the staff their were so friendly and so supportive,professional I just cant say enough good things Google had given me the wrong address to the place and the receptionist Dana talked to me helping me get to the correct place and the technician Kelly was friendly helpful and professional thank you two for all you did for me I just cant say enough good things about the whole experience. Thank you from patient Marilyn
Feb 15th, 2024

All staff members were amazing at my ultrasound and mammogram appointment. But the one that really stood out to me was Laura, (Im so sorry if I got her name wrong) the one who performed my ultrasound. She was so sweet and gentle and really made me feel comfortable the entire time I was there. My results were abnormal and concerning and she asked me multiple times throughout the 3 1/2 hours I was there if I was ok. After I got not the best news, she asked if she could give me a hug and I could have burst into tears at that moment. As I was leaving she told me she would pray for a good outcome. No matter what my results say in the coming week, I hope all healthcare workers I come into contact with are as kind and compassionate as she was to me. Thank you so much for being the best part of the appointment I never thought I would have to have.
Jan 4th, 2024