Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Chamber Rating

3.3 - (128 reviews)
69
4
2
7
46
Read Our 128 Reviews

Chamber Rating

3.3 - (128 reviews)
69
4
2
7
46
  • Alexandra Balcos

    Absolutely horrible. Mold and AC unit that does not work and did not get fixed since july 2023. I had to go thru heat months without any AC. Thermostat is falling off the wall. Mold makes the air unbreathable. They charged me 200 bucks for sewer and 200 for water for 1br apartment and because of the defective AC unit the electricity bill was last month 256 dollars. My packages from amazon all got stolen from my door. I tried to get out from these but they sued me and lawyer co tacted me asking to pay the rent according to my contract. Freaking thieves!!!!! 1 star is too much for this. Not to mention the horrible neughbors that fought for months in the apartment upstairs.i sent lots of emails and called them to fix the thi gs and also my rent bill that rose from 675 a month to more than a 1000. I could get a luxury apartment somewhere else for that money in Alabama not this unhabitable junk. I cry because i am losing so much money for nothing.
    Feb 8th, 2024

  • robert dozier


    Jan 23rd, 2024

  • Shammara Johnson

    I moved into my apartment in April and upon move in, the air conditioner did not work, refrigerator leaks (keep a bowl in place to catch the water), went without air conditioner for at least a month and my child had to stay at her grandmother's house as it was too warm in the unit. Fast forward, new management but no communication from the property owners about the change. Every month my rent amount is different and the amount I pay is not worth the quality of my unit. The floor in the living room and my child's room is uneven so the foundation is poor. Laundry room barely works or takes money when you're in desperate need to wash clothes; pool has been closed since I moved in; I had to ask for a filter for my unit several times. I am very unhappy living here so I am waiting for lease renewal as I do not plan to stay. The amount that tenants are charged is not worth it, especially for units that are semi-renovated and continue to have issues. The apartment complex is quiet which is a plus and it's near many stores of convenience. I wanted to like this place but once management changed and we were not provided any notice nor communication, I had a change of mind. The new property manager is very professional and easy to talk to about issues and he tries, but it's not all on him. Whomever owns these apartments must do better, especially if they want rent and water/sewer paid on time. The amount due each month changes so impossible to budget living here...the amount due is more than what I bring home so something is not correct. Sigh...
    Jan 5th, 2024

  • Richy Hosey

    Set appt e days in advance, drove almost 2 hrs for tour only to be told they didn't have anything to see for 2 weeks. Look somewhere else!
    Dec 26th, 2023

  • Katelyn Reaves

    Theyre adding new charges and didnt let us know. Our rent went up way more than it ever has and were not happy about it.
    Dec 10th, 2023

Read Our 128 Reviews

About
Hoover Village

Hoover Village is located at 2071 Alpine Village in Hoover, Alabama 35216. Hoover Village can be contacted via phone at 205-987-0806 for pricing, hours and directions.

Contact Info

  •   205-987-0806

Questions & Answers

Q What is the phone number for Hoover Village?

A The phone number for Hoover Village is: 205-987-0806.


Q Where is Hoover Village located?

A Hoover Village is located at 2071 Alpine Village, Hoover, AL 35216


Q What is the internet address for Hoover Village?

A The website (URL) for Hoover Village is: https://www.hoovervillageapts.com/


Q What days are Hoover Village open?

A Hoover Village is open:
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM


Q How is Hoover Village rated?

A Hoover Village has a 3.3 Star Rating from 128 reviewers.

Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Ratings and Reviews
Hoover Village

Overall Rating

Overall Rating
( 128 Reviews )
69
4
2
7
46
Write a Review

Alexandra Balcos on Google

image Absolutely horrible. Mold and AC unit that does not work and did not get fixed since july 2023. I had to go thru heat months without any AC. Thermostat is falling off the wall. Mold makes the air unbreathable. They charged me 200 bucks for sewer and 200 for water for 1br apartment and because of the defective AC unit the electricity bill was last month 256 dollars. My packages from amazon all got stolen from my door. I tried to get out from these but they sued me and lawyer co tacted me asking to pay the rent according to my contract. Freaking thieves!!!!! 1 star is too much for this. Not to mention the horrible neughbors that fought for months in the apartment upstairs.i sent lots of emails and called them to fix the thi gs and also my rent bill that rose from 675 a month to more than a 1000. I could get a luxury apartment somewhere else for that money in Alabama not this unhabitable junk. I cry because i am losing so much money for nothing.

Business Response on Google Feb 1st, 2024
Alexandra, We are so sorry to hear you feel this way. As soon as you let us know about the mold issue, we were in touch the very next day with a plan for our maintenance team to come fix the issues immediately. Our records indicate that your AC was fixed and we never heard anything back otherwise. We also explained what our procedure is for breaking your lease. We would like to not leave things on a bad note, so please feel free to reach out to us here in the office if we can help answer any more of your questions.

robert dozier on Google

image

Business Response on Google Jan 20th, 2024
Thanks for the awesome rating, robert! We're glad Hoover Village Apartments has been meeting your needs and that you're enjoying your stay here! If there is anything we can do to earn that extra star and create a true, 5-star experience for you, please let us know!

Shammara Johnson on Google

image I moved into my apartment in April and upon move in, the air conditioner did not work, refrigerator leaks (keep a bowl in place to catch the water), went without air conditioner for at least a month and my child had to stay at her grandmother's house as it was too warm in the unit. Fast forward, new management but no communication from the property owners about the change. Every month my rent amount is different and the amount I pay is not worth the quality of my unit. The floor in the living room and my child's room is uneven so the foundation is poor. Laundry room barely works or takes money when you're in desperate need to wash clothes; pool has been closed since I moved in; I had to ask for a filter for my unit several times. I am very unhappy living here so I am waiting for lease renewal as I do not plan to stay. The amount that tenants are charged is not worth it, especially for units that are semi-renovated and continue to have issues. The apartment complex is quiet which is a plus and it's near many stores of convenience. I wanted to like this place but once management changed and we were not provided any notice nor communication, I had a change of mind. The new property manager is very professional and easy to talk to about issues and he tries, but it's not all on him. Whomever owns these apartments must do better, especially if they want rent and water/sewer paid on time. The amount due each month changes so impossible to budget living here...the amount due is more than what I bring home so something is not correct. Sigh...

Business Response on Google Jan 1st, 2024
Shammara Johnson - we are disheartened to hear that your experience at our community has not met either of our expectations. We strive to give 5 star services in every situation, but we have fallen short and we apologize. Please feel free to reach out or come to the office at your earliest convenience so that we can make this right moving forward. We appreciate your feedback.

Richy Hosey on Google

image Set appt e days in advance, drove almost 2 hrs for tour only to be told they didn't have anything to see for 2 weeks. Look somewhere else!

Business Response on Google Jan 2nd, 2024
Hi Richy,I am sorry for your latest experience with us. We invite you to contact us so we may discuss your specific personal experience. Thank you!

Katelyn Reaves on Google

image Theyre adding new charges and didnt let us know. Our rent went up way more than it ever has and were not happy about it.

Business Response on Google Dec 12th, 2023
Hi Katelyn. We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience.

Load More Reviews

Overall Rating

Overall Rating
( 128 Reviews )
69
4
2
7
46

Write a Review

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