Goodyear Auto Service

I was told an oil change would take 50 min but it took 2 hrs. I was also quoted on some items that I don't need. Other items were highly overpriced. An outside mechanic pointed these things out. I'm not sure I will return to Goodyear after being a 5 yr loyal customer. i also didn't get the senior discount that I was told I'd get.
Mar 3rd, 2024

Feb 23rd, 2024

Discount tire is a better place to buy tires,service to slow,only 1 person on sales floor..manager was conducting interview and helping customers and moving cars ...wow...
Feb 20th, 2024

Feb 13th, 2024

We have been having our 4 cars serviced here for over 7 years. Under the new management we are now being recommended to replace air filters, cabin filters and other miscellaneous items as part of the every 5k service. Our research shows the filters need to be replaced every 20k and 15k respectively. (Under past management we were only recommended to change out around the same frequency as the manufacturer suggested). Last visit I was told my front breaks were at 30% life, this visit they are 70% life. This visit my shocks need to be replaced and bushings to support the car. While the team is absolutely friendly and easy to work with, I am losing trust in what they recommend. They are generically adding on items to create more income for the company. I shared this view with the manager, and he did not have much to say. I used to highly recommend this location, but now I cant based on this experience. I am now getting second opinions and looking for a new garage to take care of our cars.
Feb 23rd, 2024