Frank M. Smith & Associates Realty

I have known Lisa O'Connell for a number of years and I knew what a hard worker and go-getter she is. We were not disappointed in our decision to hire her as our realtor. We had a number of circumstances that are not typical when selling a house. Lisa helped us navigate through it all. She was wonderful to explain difficult to understand laws and regulations. She came out to our house and did a walk through with us before we listed to help us get ready to put our house on the market. From that point on she was very attentive and quick to answer our questions and help with our concerns. We can't imaging anyone doing a better job for us than she did.
Dec 27th, 2022

I will avoid working with this company at all costs. Unfortunately, this company, and Samantha Riepel specifically, manage my local HOA. I have been trying to sell my property, which recently went under contract. Samantha Riepel filed a false declaration to the buyer and title company stating that my "property has drainage issues that need to be addressed with the HOA" and that there is a "need for drainage improvement" that will "need to be addressed." When I asked about the drainage issue to the HOA, they specifically told me they were aware of no drainage issues with the property, have never had an engineer out to look at the property, and that they were going to be upgrading the drainage near the streets at some time in the future. When I described this to Samantha, she hung up the phone on me. That was more than 3 weeks ago and I have not been able to get in touch with her since. After she submitted the false declaration, I lost the buyer. I still have not heard from Samantha and nobody at Frank M. Smith seems to care that she filed a false declaration. Be weary of working with this company as there is absolutely no accountability here.
Aug 24th, 2022

I was extremely fortunate to have Lisa O'Connell as our realtor when we purchased our home in Lakeside. She helped me navigate the complexities of the purchasing process and get over hurdles along the way. She is not only efficient, knowledgeable and professional, she is also a genuinely nice person. Very responsive, a true gem! I highly recommend her services.
Jul 31st, 2022

Professional support from the beginning to the end. Very pleased and would highly recommend Lisa!
May 7th, 2022

Lisa OConnell was very responsive and professional throughout our home finding process. It is a tough market for buyers, but she was able to find the house that we wanted at the price we could accept. She always had our back when navigating the world of real estate transactions. Highly recommended agent.
Feb 12th, 2022