Arvest Bank

I came in last month to open a new checking account. I asked for a free account with no monthly charges, and was told that was the account I was opening. A month later I received a monthly charge. I went in to the bank and was able to change it back to a free account. However they will not refund the previous charges. I was lied to by the first employee that I worked with, which is very frustrating. Although the charge is only a small amount, the principle of being lied to and taken advantage of, then have the bank not at least offer to compensate for their mistake is telling.
Jan 19th, 2023

I don't understand why I can't ever get someone on the phone whenever I either call the branch or the 800 number for customer service . I mean why have phone numbers of u can't speak with anyone. I have concerns about my mortgage that I need to talk to someone about and starting to wonder if I need to consider changing to someone else
Jan 6th, 2023

This bank does not confirm funds on the checks their account holders write to other banks . Even very large ones. Like writing hot checks? This is your bank.
Dec 5th, 2022

This is my favorite bank to use! The staff is very professional and friendly. Jared and the other tellers go out of their way to give a great experience.
Dec 3rd, 2022

Sep 7th, 2022