Staples

Tried to get help from the printing area to print off some wedding invitations and address labels only for the lady working the desk to immediately tell us to go to the self serve print area. After putting in my card information I find out that the printer won't even print that size (5x7). Whoever the lady was working the print area desk needs to be moved to a position where she doesn't interact with people because she was no help and didn't hide the fact that she wasn't planning on being any help. Won't ever be back
Apr 2nd, 2024

Called to check on a toner cartridge before leaving and was told it was in store and drove an hour and a half for it to be told they dont have it, poor customer service!!!
Mar 30th, 2024

I arrived at the store in Rogers about 10:30 a.m. and only saw one employee. He was talking with a customer at the counter. I just wanted 2 items but had no idea where to look in this large store. I said excuse me and the employee told me he was with a customer and I should wait. His tone and attitude was perturbed and short. I said I was sorry and waited till he finished and asked my question and he gave me the aisle number. I felt he was rude and could have handled my interruption with a little more respect. Same employee checked me out at 10:38 a.m. 3-18-24.
Mar 17th, 2024

Took flash drive in to get 3 large documents printed at 10:30am today, was suppose to be a 2 hour wait. Heard nothing and went back in to pick it up at 2pm and they had not done the printing yet. I promptly cancelled the order, will take my business elsewhere. If youre a business person and time is a factor, do not go here. Our time is just as valuable. The person could have done it this morning because no printers were being used and nobody was waiting. Customer service skills and a pro active work ethic are a must. Steve Neifing
Mar 8th, 2024

Wow, just tried to do an Amazon return in here and that customer service was absurdly bad. They were incredibly vocal about how much they hate Amazon, how they hate these returns, and made those of us in line feel very uncomfortable. One even stormed out during a return after complaining, the next threw the qr code scanner down on the counter. The eye rolling was out of control. I will never do a return here again.
Feb 19th, 2024