Fairfield Inn & Suites by Marriott Fairfield Napa Valley Area

Very easy to check in. The staff was extremely friendly and helpful. My room was spacious and clean. I would recommend giving them a try, I will be staying there again.
Apr 3rd, 2024

Best hotel ever
Mar 13th, 2024

The staff here really make this hotel, especially PAM. She has a contagious smile that never fails to make everyone's day a little brighter, she makes sure the breakfast is on point. The other staff does great as well. They always make sure to take care of their guests here and make sure we are comfortable.
Mar 6th, 2024

Mirasol the Mgr is soooo Amazing! I "never" write reviews but she is so amazing I had to. She responded to my e mails a month in advance for our temporary move for work away from our Oregon home. She is so warm and kind and helpful, the best! She runs this place like a tight Marine ship, everything is perfect and shiny! This place is the best! Thanks Mirasol! You !are the BEST! Safety: We feel safe here which is so important to us! Walkability: Mirasol the Mgr is simply AMAZING! Love her! Lana in housekeeping is awesome too! Food & drinks: Breakfast daily is awesome and clean!
Feb 2nd, 2024

We love this location. They are always keen to assist guests, correct any minor issues and make you feel like your dollar is appreciated. But more than that they make you feel like you're at home. This is our Batcave location our secret rendezvous stay-cay away!!! Everything from The Breakfast to the check-in to the slightest maintenance concerns are always met with the utmost care, attention to detail, & great customer service. Each staff member is proficient in their position. My only wish is that this location was a corporate Hotel so that the staff here could get the pay,benefits, recognition & support that they deserve. They each deserve all of the benefits of working for Marriott & their level of customer service, definitely matches the commitment of the brand name that guests have come to expect & rely on. It's unfortunate that their teamwork goes unrecognized & unsupported because the property is not a corporate location. They should be rewarded for their impecable team work & service standards, even when its clear that they arent being supported & appreciated to marriott standards, by hotel ownership. I would understand if the staff chose to find corporate positions to better shine & be an asset to Marriott Bonvoy members. I'd follow them just for the friendly faces, & wonderful service they individually give & the experience they bring as a team.
Jan 1st, 2024