James M. Cha, CPA & Company, Professional Corporation

Nov 22nd, 2021

Aug 1st, 2021

Good service, made the process quick and easy for me
Apr 14th, 2021

Filing my tax returns with James and his staff was a pleasant experience. The staff was always warm and welcoming, the team was super responsive by phone or email. James is very knowledgeable about tax laws and explained to me in a way I could understand. I also got a refund that I wasn't expecting. I highly recommend him.
Mar 3rd, 2021

I do not recommend James Cha for filing individual/personal tax returns. As someone who decided to hire a professional instead of doing it myself with TurboTax. I made a horrible mistake. I will admit that James is knowledgeable however the ordeal and their service is abysmal since they only care about your money. They are not first-time friendly. They provide no checklist to make sure you haven't left anything I provided my tax documents to James and his associate Janice stayed in contact with me. After they filed my taxes, James made me review them and I was very skeptical due to the amount of money I owed (roughly 4k) for state and federal. However, James and Janice are suppose to be experts in this line of work. So I signed it and spoke to various people about the situation. By recommendation, I was told to have another CPA review the tax filing and he was about to spot a huge amount that made no sense. After I brought this up to James and Janice. They informed me that this was a bug in the tax filing software. This tells me that they did NO DUE DILIGENCE nor reviewed my tax filing. James Cha was nice enough to filing my amend tax return free of charge for their mistake. Afterwards, I realized that I forgot to provide an important tax document and let James know. They said that they would charge me for the 2nd amend tax return. Now, I had a choice. Stick with James or go with the CPA that caught the issue in the first place. Since James had my information already, I decided to go with James. That was a horrible decision because the amended amounts were not correct and I received letters from CA and federal of corrections and stating that I was late. When I scanned these documents to James and Janice, all they said to me was the following: "Be advised that we were engaged only for tax return preparation. IRS or state notice review and follow-up is a separate service, and we have our separate fee on that service. " This unconventional for a professional service to inform me of a separate fee on this service if this IRS late payment was caused due to the pandemic and the software mistake that I caught and not by James Cha and Janice . All James Cha and Janice did was put in my information into their tax filing software. James handed me all the tax returns stating the amount that I owed without any due diligence. What is the point of paying for their services where I have to pay state and federal over $3600 only to discover that the state and federal actually owed me instead. I had to ask another CPA accountant for their opinion. TL;DR -They do not perform due diligence ( I owed over ~3.6k which was false) -They are knowledgeable -They only care about your money and will charge you for services just by asking -State and federal amounts were still incorrect
Feb 24th, 2021