Xfinity Store by Comcast

Im not a fan of Comcast, but Joseph Puccio really took the time to figure out what was wrong with my account. He escalated the issue and got me a case number. Im grateful for his true customer service
Apr 7th, 2024

Sam was very professional, approachable and helpful. He wrote everything out for me that it was easy for me to compare plans clearly. Way better than dealing with things online which was way confusing.
Apr 2nd, 2024

Thomas was Stellar! Best telecom rep I ever worked with. He listened to what I wanted and didnt try to push things I didnt need. Patiently, respectfully, methodically walked through the set up for new phone & internet service. What a deal! Terrific prices. Thank you, Thomas and the Stonestown Xfinity team! Happy to be your new customer.
Mar 5th, 2024

Amazing service! I was trying to switch over from Spectrum which was had the worst customer service Ive ever gotten from any internet or mobile service provider and Ive used every major carrier. The guy from Spectrum cut my service off mid conversation but thankfully I was already at Xfinity where Thera helped me for over 2 hours going back and forth with Spectrum just to get them to simply get my service back on to do a simple transfer of service which 3 different representatives at Spectrum could not seem to do properly. Thera was extremely patient the whole time and skillfully dealt with all the issues that came from Spectrums technical and customer service issues. Went from having the worst service provider to the best. So glad I switched over to Xfinity Thank you Thera!!!
Feb 27th, 2024

Nice and clean. Worst store management ever. Waited forever to complete simple task. Employees abound but customers just waiting around.
Feb 27th, 2024