RH West Hollywood | The Gallery on Melrose Avenue

Feb 26th, 2024

This brand is all hype but some of the lowest quality furniture I have ever owned. At this price point it is actually laughable what you receive. I received these Bezier nightstands and dresser only a year and half ago. Since then, no drink, bottle, food or anything that could cause this type of damage / discoloration on the pieces. Talking to RH customer service they told me to purchase a "markup pen" which would fix it. I did purchase it and it did not work. When I brought it up to them they then said oh sorry, the damage is too severe for that pen to work. OK? Why was that not communicated to me before it was recommended? I have learned this lesson and will be selling these items and go with another company. Please if you are considering anything from RH then please look at these photos and reconsider. Again, this is after one and a half years of use and no one at RH seems to care.
Feb 9th, 2024

Amazing collection
Dec 2nd, 2023

I was really excited to fill my home with RH and because of that its really disappointing to leave this review. We came in to this location ready to purchase furniture same day. We were offered the interior design service and decided to try it out. After some time they came to the house, measured everything, and seemed excited about the project. Ten days later there had been no communication what so ever. Eventually we got a proposal and purchased some items. When they arrived they didnt fit into the home at all. Our dining room table was so large it reached into another room. Ultimately our biggest mistake was coming in to make a purchase when we could have measured and ordered ourselves online. Were content with the bedroom set and sectional we purchased but were cancelling the remainder of our order. Overall the experience with RH has been frustrating and we wont be purchasing from this brand again.
Nov 20th, 2023

Rooftop is a fun show room with a great view of the design center. Beautiful store.
Sep 7th, 2023