AAA West Hollywood Insurance and Member Services

Literally the worst experience I've ever had with any business of any sort whatsoever. . nothing comes in even as a close second.
May 22nd, 2023

Fantastic Service!!! DMV was so not helpful in getting Title Change done. Thought Id give AAA a try. Michael and his colleagues were patient, knowledgeable and efficient. Next day back with proof of Smog check. Done! Worth the membership!!!!
Mar 31st, 2023

Jan 24th, 2023

My passport photos taken here were too large to be accepted with my passport renewal application. Instructions state head must be 1-1 3/8 inches from bottom of chin to top of head. The AAA employee zoomed in too much, and mine was more than 1.5 inches. Go somewhere else for passport photos unless you want to risk having your passport application denied.
Jan 6th, 2023

I had a fantastic experience here. Night and day difference in comparison to the DMV. Got there right when they opened to register my out of state vehicle and they brought me back right away. Completed the entire car registration and inspection process in 30 minutes and walked out of there with my new card, stickers, and license plate. Coffee in the lobby too (: Cant remember who it was that assisted me (something like Johnella I think) but she was super friendly and helpful. Highly recommend if youre an AAA member and dont want to endure the pain of the DMV. FYI: check to see if you are exempt from the USE TAX fee. The DMV tries to charge everyone for it but you can appeal for exemption if you bought the car out of state over a year ago. I informed them of this and they were able to waive the $2300 use tax fee that CA tries to charge you. Its just another way for CA to try to get more out of you by charging additional sales tax for the vehicle.
Jan 3rd, 2023