Floor & Decor
Hours
Chamber Rating
-
TONYC_0913 _
Rude customer service
Dec 22nd, 2023 -
Jeffrey Phillips
Warning to buyers (read the yelp reviews) Managers dont want to accept larger returns. They seem to be fine with sample returns but anything larger, they put up a fight. All boxes were new and in perfect condition. He said they were not, because a few of the top pieces were damp from transporting them on a trailer. 2000lbs of marble tile). I challenged the manager to show me anything that was damaged and he could not. Because everything was new and in good condition and we were within the 90 day return period we left the 11 boxes at the store for them to return. Protect yourself, take photos so you have proof, contact your credit card company. Dont let Floor and Decor bully you, and they will try to with larger returns. This seems to be a well run public corporation so Im hoping the problem is isolated to the Danbury store and the stock manager, but buyers beware.
Jan 4th, 2024 -
RichieBiscuits
I walked into the store and the middle-aged woman inside was angry.. I walk over to her to ask a question about the tile and she flat out refuses to answer and walks away. I am shocked a store like this could still be opened . I had planned to remodel my entire house there, but now I'll go to Home Depot instead, as they have the same tile for half the price. Im remodeling my whole home you lost a customer for life.
Dec 22nd, 2023 -
We Got Your Back Reviews
Rude rude rude!! Was in there tonight. I asked a woman for help and she told me I had to make an appointment! She was just standing around doing NOTHING! There were no customers in the store, 10 employees doing nothing. Guess what Floor and Decor I will not be returning to you ever again.
Dec 22nd, 2023 -
Donnelly Rodgers
Outstanding customer service from Tom!
Dec 20th, 2023
About
Floor & Decor
Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. You will find a wide range of quality, in-stock flooring, and installation products to fit any of your project needs. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. We buy direct from the source worldwide, which means you’ll get exactly what you need at everyday low prices. We offer free design services, and for professionals, we have a dedicated PRO services team.
Questions & Answers
Q What is the phone number for Floor & Decor?
A The phone number for Floor & Decor is: (203) 546-5122.
Q Where is Floor & Decor located?
A Floor & Decor is located at 116 Federal Rd, Danbury, CT 06811
Q What is the internet address for Floor & Decor?
A The website (URL) for Floor & Decor is: https://www.flooranddecor.com/store?storeid=244
Q What days are Floor & Decor open?
A Floor & Decor is open:
Wednesday: N/A
Thursday: N/A
Friday: N/A
Saturday: N/A
Sunday: N/A
Monday: N/A
Tuesday: N/A
Q How is Floor & Decor rated?
A Floor & Decor has a 4.7 Star Rating from 190 reviewers.
Hours
Ratings and Reviews
Floor & Decor
Overall Rating
Overall Rating
( 190 Reviews )TONYC_0913 _ on Google
Rude customer service
Jeffrey Phillips on Google
Warning to buyers (read the yelp reviews)
Managers dont want to accept larger returns. They seem to be fine with sample returns but anything larger, they put up a fight. All boxes were new and in perfect condition. He said they were not, because a few of the top pieces were damp from transporting them on a trailer. 2000lbs of marble tile).
I challenged the manager to show me anything that was damaged and he could not. Because everything was new and in good condition and we were within the 90 day return period we left the 11 boxes at the store for them to return. Protect yourself, take photos so you have proof, contact your credit card company. Dont let Floor and Decor bully you, and they will try to with larger returns.
This seems to be a well run public corporation so Im hoping the problem is isolated to the Danbury store and the stock manager, but buyers beware.
RichieBiscuits on Google
I walked into the store and the middle-aged woman inside was angry.. I walk over to her to ask a question about the tile and she flat out refuses to answer and walks away. I am shocked a store like this could still be opened . I had planned to remodel my entire house there, but now I'll go to Home Depot instead, as they have the same tile for half the price. Im remodeling my whole home you lost a customer for life.
We Got Your Back Reviews on Google
Rude rude rude!! Was in there tonight. I asked a woman for help and she told me I had to make an appointment! She was just standing around doing NOTHING! There were no customers in the store, 10 employees doing nothing. Guess what Floor and Decor I will not be returning to you ever again.
Donnelly Rodgers on Google
Outstanding customer service from Tom!