First Hawaiian Bank Pearlridge Branch

Service is consistently SLOOOOOWWW. It is a struggle to get anything accomplished timely and their hours are very inconvenient for the average working person. Would not recommend if looking to deal with multiple accounts because simple transactions like deposits can take the upwards of an hour to complete.
Jan 25th, 2024

The workers are friendly
Jun 24th, 2023

This is the worst bank I have ever dealt with in my 50 years of banking. Their notary wanted to read all of our trust documents and other documents before she would notarize them for starters. She is not an attorney. That is not the job of a notary. It takes hours to get anything done, even when you schedule an appointment. You cannot get through to a human when you need one and they do not follow up or return calls. They are consistently rude and disrespectful. Go anywhere else for your banking needs.
Dec 17th, 2022

Doesn't matter which branch you go to. Slow, slow, painfully slow service and lines are always out the door. Horrible. I'm glad I don't bank here, but my husband's auto loan is financed thru FBH. I dread the 30th of the month every month. I stand in line 30-45min minimum each time. And if you don't have a checking acct, there is NO WAY to pay another way than in person. In the 21st century and dealing with this weak, outdated service is unnecessary.
Nov 29th, 2022

No long waiting for teller transactions. Spacious. Courteous tellers.
Aug 4th, 2022