Chamber of Commerce

      Jackson Hewitt Tax Service

      ( 55 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Tuesday:
      Closed
      Wednesday:
      Closed
      Thursday:
      Closed
      Friday:
      12:00 PM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      12:00 PM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.7 - (55 reviews)
      49
      2
      0
      0
      4
      Read Our 55 Reviews

      Chamber Rating

      Verified Member
      4.7 - (55 reviews)
      49
      2
      0
      0
      4
      › ‹
      • Malia Kuheana

        Keona helped me do my taxes and everhthing went cherry
        Jan 26th, 2024

      • Tiffany Gomes

        The guy Joe was "helping" me. I had to repeat myself multiple times. I contstantly had to tell him "im not doing pay stubs!" he didn't know what he was looking at on my documents and when other customers with appointments came in, instead of telling them that he's EXTREMELY slow he blamed me. The customer! And degraded me infront of others. "Unfortunately this lady has like 3 different tax documents to go through" he has also rounding all my numbers to the $ in the system. He also said my cost was going to be $500 for my returns when I had the same thing last year and it was not that much. I don't know who hired this guy but PLEASE don't go to him!
        Dec 26th, 2023

      • Brock Marshall


        Nov 11th, 2023

      • Mr Miles

        This is the same operation as the location in Walmart. It's very difficult to get support if they make a mistake with your return, like banging your head against a desk and throwing your cell phone off a cliff kine frustrating. See the reviews for the place across the street.
        Oct 9th, 2023

      • Sirosi Akuo

        Good
        Aug 8th, 2023

      Read Our 55 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (808) 213-7200.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 111 E Puainako Street, Suite 425, Hilo, Hawaii 96720

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/hi/hilo/111-e-puainako-street/14280?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=14280

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Tuesday: Closed
      Wednesday: Closed
      Thursday: Closed
      Friday: 12:00 PM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 12:00 PM - 4:00 PM

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 4.7 Star Rating from 55 reviewers.

      Hours

      Tuesday:
      Closed
      Wednesday:
      Closed
      Thursday:
      Closed
      Friday:
      12:00 PM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      12:00 PM - 4:00 PM

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      49
      2
      0
      0
      4
      Write a Review

      Malia Kuheana on Google

      image Keona helped me do my taxes and everhthing went cherry

      Business Response on Google Feb 3rd, 2024
      We're honored to read your kudos for Keona's helpful service, and appreciate the kind feedback! 😍 If your friends or family need tax prep services, please send them our way. Our team loves referrals and will make sure they get the dedicated attention they deserve. Thank you for sharing Malia, and we look forward to your next visit with us! 💙 - Jen, Jackson Hewitt Care Team

      Tiffany Gomes on Google

      image The guy Joe was "helping" me. I had to repeat myself multiple times. I contstantly had to tell him "im not doing pay stubs!" he didn't know what he was looking at on my documents and when other customers with appointments came in, instead of telling them that he's EXTREMELY slow he blamed me. The customer! And degraded me infront of others. "Unfortunately this lady has like 3 different tax documents to go through" he has also rounding all my numbers to the $ in the system. He also said my cost was going to be $500 for my returns when I had the same thing last year and it was not that much. I don't know who hired this guy but PLEASE don't go to him!

      Business Response on Google Dec 22nd, 2023
      Thank you for bringing these concerns to our attention Tiffany, though I'm truly sorry to read this was your experience in the recent visit with us. We hold our Tax Pros and offices to some of the highest standards in the industry, and would like to work directly with you to review the feedback you've provided in an effort to fully deliver on our brand promise. Please contact our Client Care team at 800-234-1040 to discuss the matter. Our team will ensure that your concerns are escalated appropriately and that we work to obtain the best possible outcome for you. We look forward to hearing from you and appreciate the opportunity to ensure your needs are taken care of here at Jackson Hewitt. - Jen, Jackson Hewitt Care Team

      Brock Marshall on Google

      image

      Business Response on Google Nov 12th, 2023
      We appreciate your honest review and feedback, Brock. However, I'm very sorry to see that we let you down. If you would like, please give us a call at 800-234-1040 so that we can be of service and help resolve anything you need assistance with. We look forward to hearing from you and appreciate the opportunity to make things right. -Cris, Jackson Hewitt Care Team

      Mr Miles on Google

      image This is the same operation as the location in Walmart. It's very difficult to get support if they make a mistake with your return, like banging your head against a desk and throwing your cell phone off a cliff kine frustrating.
      See the reviews for the place across the street.

      Sirosi Akuo on Google

      image Good

      Business Response on Google Jul 31st, 2023
      Thank you for the 5 star review, Sirosi! We love knowing that the office has provided you with outstanding service. Please consider recommending your friends and family to the office so that they can get the same 5 star quality help this tax season! Have a great day! -Carrisa, Jackson Hewitt Care Team
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      Overall Rating

      Overall Rating
      ( 55 Reviews )
      49
      2
      0
      0
      4

      Write a Review

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