Dodson Brothers Dentistry: Kihei

I wrote up an appointment request online, I was called the next day by the receptionist and was told she’d call me right back….she never did. My boyfriend called the following day only to get the receptionist who was rude and hung up on him after she said she had no appointments for 2 weeks. This was after the receptionist was told that I did not have insurance. I would be a private payer…and she’s going to be rude? I work in healthcare myself, this is no way to treat a patient. I won’t be going there, and I hope this can prevent someone else from being hung up on in the near future!
Sep 11th, 2021

I had to get a crown while on island and it was not a good experience I had my jaw open for hours and was told by my current dentist that it was that incident that has left me with awful jaw problems. The procedure was much longer than anticipated and I continue to have problems with the crown itself. The staff was really nice and easy to work with that’s the only thing keeping me from giving it one star but I did not recommend any of my friends to the office.
Aug 4th, 2021

I booked an appointment with these dentists and the canceled less than 24 before and tried to book me for emergency. they are a rip-off.
May 29th, 2021

Found my favorite dentistry! The team in Kihei is top notch at what they do. Shout out to Terri who was my dental hygienist. She was the nicest RDH I have ever met and worked with. She was quick and efficient with x-rays and cleaning. She was incredibly kind and considerate, and very inviting. I also need to recognize Irma. She worked SO HARD to get my appointment set up and insurance squared away. She was very welcoming and made my first appointment stellar. Of course Dr. Lewis was wonderful and able to provide great information and attention during the appointment. This location is clean and updated, with a wonderful team. Highly recommend!
Apr 21st, 2021

I have been going to Dr Dodsons office for 2 years now. The staff is always friendly and attentive; very easy to deal with. I had a sore tooth from a previous filling that was a possible candidate for an overhaul or worse, a root canal. Instead of just recommending it and putting me through that, Dr. Matt referred me to a specialist who determined it would be OK and it has been ever since. Highly respected that they didn't just tell me to do this and take my money. Refreshing to find a practice that holds integrity as a key value. Terri is the dental hygienist that has been cleaning my teeth. She is excellent! Very gentle technique and a warm, personable demeanor that makes it feel like I'm going to see a friend. She is professional and always makes me feel at ease. Highly recommend for anyone thinking about a dentist and hygienist on Maui or on the South side!
Apr 15th, 2021