Starbucks

Same old Starbucks. You know what you are getting before you arrive. Super fast service here.
Apr 3rd, 2024

Feb 26th, 2024

Feb 12th, 2024

Coffee was obviously great but the staff was miserable. No acknowledgement that we were there other than taking our order with zero eye contact and no words spoken. Truly odd. Felt like a burden being there. Maybe it was an off day. ??
Jan 30th, 2024

I went to Starbucks at Kukui Grove Shopping center three days in a row. On Fri 1/26 & Sat 1/27 both days I noticed there were mobile ordered ready for pickup however the app online had a message that online order for this location wasnt available. On the 3rd day, Sunday 1/28 I decide to ask who I think is the store manager, a gal wearing glasses with orange hair I notice theres mobile orders being placed however my app is showing theres no mobile orders available for this location. Her response Mobile order is available and walks away. I live here and have been attending a conference at Royal Sonesta for the past 3 day conference at Royal Sonesta, I have 2 babies under 2 yrs of age. My life depends on online orders and being able to grab my coffee/breakfast on the go. Ive never dealt with anyone in customer service so rude and dismissive. One of her staff was kind enough to take the time and explain that I may need to update my app in order to place an order online. Needless to say Ill never go to that location EVER again. The Kapaa location has the most amazing staff.
Jan 26th, 2024