U-Haul Moving & Storage of Archer Heights

Best Storage Facility in the City! Great Prices! Well maintained and an Awesome Staff!
Mar 1st, 2024

I wish I could give this place 0 stars. DO NOT RENT A MOVING VEHICLE FROM THESE PEOPLE. Not a van, not a truck, nothing. Upon renting a 26ft u-haul truck the check engine light was on. I went back into the office and informed them of this problem, a call was made to a manager, the manager and front desk clerk said the truck was inspected and fine to drive. On a 318 mile move, we made it about 70 or so miles until four more sensors on the dash started appearing, and the check engine light flashing. And then an emergency code started flashing. We have now been stranded in the middle of nowhere for 24 hours, relying on U-Hauls poor to down right unusable roadside assistance. Bottom line, these people at this location do not inspect vehicles before rental reservations (this was confirmed by U-Hauls roadside mechanic, our vehicle had not been checked out, had its oil changed, nothing, in quite some time) so essentially youll be loading all of your belongings or whatever you need to move into a trailer that has a questionable vehicle towing all of it. You might make it, theres a high likely hood that you will not. Absolutely terrible experience. Were pursuing legal action against this U-Haul franchise with U-Haul corporate for liability. AVOID AT ALL COSTS, youre seriously better off driving further to a different location, perhaps in Indiana or Wisconsin. This place SCREAMS corrupt/janky Illinois, as in, they just want their money and a lot of it, and what you get for your money is a vehicle that you basically have to diagnose yourself. I was even told by the front desk clerk that the afternoon maintenance people dont really do their job right. Thats like boarding a plane and the flight attendant saying that the pilot isnt very good at flying a plane.
Feb 13th, 2024

Fast and easy rentals.
Jan 10th, 2024

Dec 17th, 2023

Oct 22nd, 2023