Lou Malnati's Pizzeria - Crown Point

Ive had to go in and change my review since this place first opened. Things have changed here and not for the better. Last 2 times we ordered pizza the crust was so soggy it wasn't even edible! I've reached out through email before because of an issue with location because I refuse to deal with the smart mouth manager girl there. I've reached out again about this more recent with no response as of yet. I love Lou Malnati's it's a shame this location trashes their name! We won't order from them ever again!
Apr 3rd, 2024

This is as good as getting it in the city
Mar 31st, 2024

Mar 23rd, 2024

This location must be doing something different than the rest. It's simply not the same. The crust is different, the taste is different. The over all feel is a manufactured feel vs cooked/prepared in a kitchen feel. Lou's thin crust is supposed to be light, buttery, and flakey. This place is doughy, chewy, almost pancake like. It feels like it was preformed, frozen, and shipped to the "restaurant" to be heated and served. I grew up eating lou's, literally a staple of my childhood, unfortunately this location is Lou's in name only. It's really not very good.
Mar 16th, 2024

Love their pizza! They have a great team too.
Mar 14th, 2024