T-Mobile
-
2439 2nd St Suite 6
Coralville, Iowa 52241 - 319-358-8289
Hours
Chamber Rating
-
STANLEY MARP[LE
The always help you with questions
Jan 12th, 2024 -
Hannah Carey
Absolute worst service Ive ever gotten. If you need anything at all, please go to a different store. Employee was so incredibly rude I left the store in tears. Very happy I switched services, Ive never been treated that way. Not sure of the employee's name, but incident occurred 12/22/23. Hopefully these employees can have additional trainings to better help customers.
Dec 27th, 2023 -
Shirley Augustine
Customer service answered my question about my grandson's problem he was having with his phone. Thanks
Oct 27th, 2023 -
Matthew schmitt
Great staff here, I forgot her name but the manager on duty and the female tm working were extremely helpful. Got my new phone upgraded and Inopted to try the Wi-Fi block as well after her review of it. 2/2 on good experiences at this location.
Sep 30th, 2023 -
McKenna Woods
My partner and I went in to the Coralville store tonight (9/29/23) at approximately 7:40pm. We needed to get a number removed from our account. Immediately after entering, the two men who were working asked us what we needed from across the room. My partner said we needed help with our account. The first worker asked if we couldn't just do it online because they were closing at 8. I explained we just needed to cancel a number on our account. The second worker then said in a very rude way "we can't do that here you have to call 611" as if this was something we were already supposed to know and by coming in, we were inconveniencing them. Startled by how rude they were, we just walked out. I understand that they were 20 minutes from closing and people want to leave work, however they took not even a minute to walk up to us and help us with what we needed. In my customer service experience, you don't treat people this way. They simply could have explained that we needed to handle our problem online in a helpful and respectful way.
Sep 29th, 2023
About
T-Mobile
Visit the T-Mobile store in Coralville and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 2439 2nd Street Suite 6 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 319-358-8289
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 319-358-8289.
Q Where is T-Mobile located?
A T-Mobile is located at 2439 2nd St Suite 6, Coralville, Iowa 52241
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-coralville-ia-52241-250f?utm_source=google&utm_medium=lastmile&utm_campaign=250F
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 4.1 Star Rating from 51 reviewers.
Hours
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 51 Reviews )STANLEY MARP[LE on Google
The always help you with questions
Hannah Carey on Google
Absolute worst service Ive ever gotten. If you need anything at all, please go to a different store. Employee was so incredibly rude I left the store in tears. Very happy I switched services, Ive never been treated that way. Not sure of the employee's name, but incident occurred 12/22/23. Hopefully these employees can have additional trainings to better help customers.
Shirley Augustine on Google
Customer service answered my question about my grandson's problem he was having with his phone. Thanks
Matthew schmitt on Google
Great staff here, I forgot her name but the manager on duty and the female tm working were extremely helpful. Got my new phone upgraded and Inopted to try the Wi-Fi block as well after her review of it.
2/2 on good experiences at this location.
McKenna Woods on Google
My partner and I went in to the Coralville store tonight (9/29/23) at approximately 7:40pm. We needed to get a number removed from our account. Immediately after entering, the two men who were working asked us what we needed from across the room. My partner said we needed help with our account. The first worker asked if we couldn't just do it online because they were closing at 8. I explained we just needed to cancel a number on our account. The second worker then said in a very rude way "we can't do that here you have to call 611" as if this was something we were already supposed to know and by coming in, we were inconveniencing them. Startled by how rude they were, we just walked out. I understand that they were 20 minutes from closing and people want to leave work, however they took not even a minute to walk up to us and help us with what we needed. In my customer service experience, you don't treat people this way. They simply could have explained that we needed to handle our problem online in a helpful and respectful way.
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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