Winchester Municipal Utilities

Would leave a zero star if I could! Paid my bill online and it didn't go through on there part but definitely did on mine, so they came out and shut my water off without telling me plus they did it after office hours so only way I can get water back is pay 50 dollars even though I just paid my bill last week. I've lived in multiple county's in KY and this is by far the worse company I've ever come across.
Apr 9th, 2024

Dec 18th, 2023

Dec 11th, 2023

Zero stars if I could. We had moved and I was told my final bill was going to be around $60. I end up receiving a $262 closing bill. I said no way called to speak to a lady in the billing department and she kept cutting me off, would not hardly listen. Could not explain myself. Very callous. Finally got through enough to be told she will look into it. So 2 more phone calls and a couple months later to have it revised. So caution to the wind.
Nov 24th, 2023

This company will try to steal from you , they charge you for sewer even if youre putting water right into ground or pool . Its time for the Winchester community to stand up and stop these criminals
Oct 1st, 2023