Chamber of Commerce

      T-Mobile

      ( 59 Reviews )

      T-Mobile
      • 216 N Airline Hwy
        Gonzales, Louisiana 70737
      •   225-224-0239
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (59 reviews)
      34
      5
      4
      1
      15
      Read Our 59 Reviews

      Chamber Rating

      3.7 - (59 reviews)
      34
      5
      4
      1
      15
      › ‹
      • Nishant Gupta

        Horrible customer service. Came in for an upgrade. Both customer care representatives were not at all interested in selling the service or helping me with the upgrade. One lady who was assisting me was watching videos on her phone while interacting with me. I had some questions regarding my plan and she just said to call 1800 numbers to get the questions answered . Finally ended up upgrading my phone by calling 1800 number and lady over the phone was so helpful and cooperative. She explained everything and was on call with me for almost 50 mins. I spent hardly 15 mins in the store as ladies there seemed to care less. No point having the store if we can call 1800 number and get better service. Giving a 1 star as I had too if not I would give 0 stars.
        Mar 2nd, 2024

      • Natasha Smith

        I went to tmobile to swap my phone for the insurance claim and Nadine was a wonderful customer service she was very patient with updating my phone and it was right at closing time she didn't complain or have an aditude she made sure my phone was working before I left and was still very pleasant to me and my daughter when leaving I recommend her for all you device needs she is very knowledgeable as well .
        Feb 18th, 2024

      • Keri V


        Feb 3rd, 2024

      • Donna Tennyson

        This is the worse phone I have ever gotten in my life! Absolutely hate it!
        Jan 29th, 2024

      • Carla Babin

        Service is great here.
        Jan 18th, 2024

      Read Our 59 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Gonzales and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 216 N Airline Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   225-224-0239

      Services

      • Mobile Phones Store
      • Shopping

      Brands

      • T-Mobile
      • tmobile

      Specialities

      • Mobile Phones Store
      • Shopping

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 225-224-0239.

      Q Where is T-Mobile located?

      A T-Mobile is located at 216 N Airline Hwy, Gonzales, Louisiana 70737

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-gonzales-la-70737-3sja?utm_source=google&utm_medium=lastmile&utm_campaign=3SJA

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.7 Star Rating from 59 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 59 Reviews )
      34
      5
      4
      1
      15
      Write a Review

      Nishant Gupta on Google

      image Horrible customer service. Came in for an upgrade. Both customer care representatives were not at all interested in selling the service or helping me with the upgrade. One lady who was assisting me was watching videos on her phone while interacting with me. I had some questions regarding my plan and she just said to call 1800 numbers to get the questions answered . Finally ended up upgrading my phone by calling 1800 number and lady over the phone was so helpful and cooperative. She explained everything and was on call with me for almost 50 mins. I spent hardly 15 mins in the store as ladies there seemed to care less. No point having the store if we can call 1800 number and get better service. Giving a 1 star as I had too if not I would give 0 stars.

      Business Response on Google Mar 8th, 2024
      We’re sorry to hear this, Nishant Gupta. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at Leticia.Farias@t_mobile.com so we can chat! or you can give me a call at 225-224-0239.

      Natasha Smith on Google

      image I went to tmobile to swap my phone for the insurance claim and Nadine was a wonderful customer service she was very patient with updating my phone and it was right at closing time she didn't complain or have an aditude she made sure my phone was working before I left and was still very pleasant to me and my daughter when leaving I recommend her for all you device needs she is very knowledgeable as well .

      Keri V on Google

      image

      Donna Tennyson on Google

      image This is the worse phone I have ever gotten in my life! Absolutely hate it!

      Carla Babin on Google

      image Service is great here.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 59 Reviews )
      34
      5
      4
      1
      15

      Write a Review

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