Eastern Basements

Eastern Basements installed a full drainage system, sump pump with battery backup, moisture remediation and a concrete floor in my house, which had a dirt basement floor (fieldstone foundation). Their work is excellent and the team is great to work with. They're among the now rare companies that stay in regular contact with their clients. Team members are knowledgable, completely competent, and reliable. Their contract is highly detailed and clear. It was a pleasure to work with them. Service: Mould inspection
Jun 2nd, 2021

Our basement flooded and this company was awesome from the very first call! Great customer service, prompt, professional work. Also followed the CDC guidelines for COVID. Highly recommend this company!
Oct 23rd, 2020

I interviewed 3 contractors for the job of drying in my basement. Without a doubt Eastern Basements sent the most knowledgeable estimators. This was proven when I received their 50 item scope letter detailing exactly what they will do. They were not the lowest price however they provided what my basement needed for a complete job. The install crew was efficient, polite and cleaned up everyday. Best of all no surprises! The owner called me the week before install to go over the estimate and asked if I had any questions. I would definitely recommend them.
Jun 23rd, 2020

Professional, knowledgable, hard-working, friendly and efficient are just a handful of words to describe Eastern Basements and their amazing team! I purchased a 200 year old inn in 2014 that needed almost everything and went about replacing roofs, septic systems, plumbing, electric and so much more to still have a musty, damp space leaving me frustrated and the building at risk of additional problems in the future. After meeting with Bob and one of his sons for the estimate, I had the feeling that this was the outfit for me. The crew showed up on time each day and rocked the project out and what a difference it made!!! The only regret I have is not taking "before" photos for my building journal. I have had local contractors stop by and ask for a tour and they are blown away too, thanks Eastern Basement!!!
Mar 31st, 2021

Not a good experience with Eastern Basement. They "forgot" my first appointment for a quote. Rescheduled. Then said worker was sick and cancelled that appointment. Left a voicemail and no response for several days. Doubt they are ever coming. Blew me off. Not good business practices. EDIT & UPDATE 2/11/2021: I am fully satisfied with the communication, professionalism, and attitude of Eastern Basement and it's employees. The work estimate and knowledge is very thorough and complete, although the repairs cannot be afforded by myself at this time. The attention to detail and commitment to quality is still evident. After speaking with Ellen on the phone after my primary review, the issues were completely resolved. Ellen and team went above and beyond to ensure satisfaction. Changed to 5 stars.
Sep 5th, 2020