Kevin Bohlig - State Farm Insurance Agent

I was insuring my cars for more than 10 years with them and in 2023, I had three small accidents and they decided to no longer renew my insurance. It doesn't seem fair to me that I have been a customer for more than 10 years and for three minor accidents. They no longer renew me
Mar 13th, 2024

After I canceled, they( state farm) removed $166. from my checking account, anyway, and will not return it. 22 days later have nothing but promises!
Mar 12th, 2024

Jan 26th, 2024

Fast and friendly service
Jan 11th, 2024

We'd let go of our State Farm auto insurance while keeping the property policy in going overseas for an extended period with no end date. In returning to the United States, we sought to renew an auto policy, add a new auto policy, and learn about the business endorsement on a personal auto policy. Unfortunately, Brandon Mclain, our apparent contact point at Kevin Bohlig's State Farm agency: 1/ became particularly vague and impatient on the phone call when we sought clarity regarding the usage requirements of a business endorsement, 2/ sent quotes for the two auto policies after the phone call, with no additional numbers or information regarding the business endorsement option that we'd continually requested to consider. We emailed a response restating the four questions we'd attempted to cover over the phone - numerically listed to ensure that none would be overlooked. Even then, Brandon managed to directly ignore half of our questions while asking exactly one question as his response to the other two questions, offering no additional information or clarity whatsoever, and 3/ has not responded in the five days since receiving our response to that one question. We've now lost half of the 10 days of leeway to register a car purchase in the state of Minnesota without penalty in waiting on Brandon. I thank this experience for serving as the catalyst that led to our consideration of and decision to now shop for a new State Farm agency. State Farm has won our trust given the company's treatment of two incidents last year - one car caught on fire as we were driving, for instance. Unfortunately, this State Farm agency has lost our trust in its professionalism, so it's time for us to start a new long-term relationship with another State Farm agency that offers us the communication, clarity, and respect of its clients' time and needs that we expected to find at Kevin Bohlig's State Farm agency. Janice Volk, however, is an absolute gem. I wish her private office came with a window - her cheery energy deserves to shine in a brighter environment. _____ UPDATE: Given the traffic this review has received already, let's ensure that everyone has a clear picture of the perspective of this review given Kevin Bohlig's response below: 1/ Kevin's response largely does not address any of my points, and I certainly wouldn't want a person with a deflective personality representing me in any area, 2/ nor did Kevin bother to address a single one of those stated concerns after establishing direct email communication in asking me for details of the situation - not even after receiving the full email thread with Brandon Mclain for his own review. 3/ In fact, Kevin's one response after receiving that embarrassing proof was a single line: "Here you go." I had to send a followup email repeating my request to have my policy transferred to another State Farm agency to receive that one awkward sentence with the paperwork confirming my policy transfer. Not ONE word of accountability. Given this being the mentality of the very figurehead of the agency, what expectations could there be of his team? 3/ According to my driving tracker, I left their office at 6 pm, arriving home *before* 7 pm. Funny - according to Kevin's statement below, I was at their office "until 7PM that night." Check your facts, Kevin, because mine are verified via timestamps. In fact, I'll enjoy uploading a screenshot of that later to prove the lack of competence I continue to see from this office even now. 4/ Interestingly, Kevin's response is full of emotional appeals and zero accountability. In fact, his statements are either completely unrelated to active issues or are directly incorrect, as stated above. It's no wonder the office struggles with its reputation while several of its State Farm peers in the Twin Cities are thriving.
Mar 25th, 2024