DK Small Engine Repair

So we left a message on the Google message system, then we called after some hours, no call back then we texted no call back. Communication is key not only for the business owner but also for the customers. If the business owner is not answering the phones or having anybody text back well then the customer is going to another company. And eventually Google punishes companies that don't respond to messages and that's why the ranking starts getting lost and then you start losing business. It looked as if he did wonderful work I wanted to be a customer, but when I sat there and waited all day and I got no call back as I'm a service person myself. I guess it's time for me to look elsewhere.
Mar 17th, 2023

My 20 year old Craftsman snowblower lost power when auger is engaged then shuts off after few minutes. Called and dropped off at DK Repair and repaired after 3 days with reasonable cost. It was governor issue according to Darryl. Excellent service and technical skills.
Jan 22nd, 2023

Provide a good service by getting to my snowball right away. He found the parts that I said older machine and guy working again. Works great now. And he took care of me on price. I'd go back again. He's a good guy.
Jun 30th, 2022

After spending $319 on repairs, the main repair that I reported, oil leaking on the mower deck was not fixed. When I called to complain about this, all Darryl said was "it didn't happen for him". It happens about 5 minutes after you start mowing. So it's clear he didn't use it or trust what I said was wrong. I feel like Darryl is very dishonest. I would never recommend his services.
Jun 24th, 2022

Picked up and dropped off my snow blower that needed s new auger. I expected at least 2 weeks but no, he had it done in 4 days!! Excellent service and will use Darryl in the future. Thank you for everything.
Oct 30th, 2020