Superior Water Conditioning
-
1244 60th Ave NW
Rochester, Minnesota 55901 - 507-289-8211
Hours
Chamber Rating
-
Rob Stevens
Aaron Joel is an expert at his job. I would hire him anytime.
Mar 18th, 2024 -
Darin Bolson
Good product, fast service.
Feb 11th, 2024 -
Chris Schieffer
Very responsive when making the sale of a new water treatment system to remove iron and soften water from our well. Impossible to reach after that initial transaction was complete. The system they installed has failed twice in the first two years we've had it in service. With the first failure, we reached Superior Mechanical (thinking that was our original installer) and they billed us 1/3 the cost of the original installation and left it to us to recover the warranty costs. We couldn't reach Superior Water Conditioning to recover those costs. We've learned these businesses are tied together somehow yet won't resolve the others' customer issues? The second time our system failed, we called Tonna who got us fixed for a fraction of the cost of Superior and with a much better experience in terms of customer service (they text you a name and photo when someone's coming to your house, they answer their phone and they get back to you within 24 hours!) We've also had good experience with K&S though I don't know if they do water treatment. We quoted Tonna on the original system and saved about $100 on a $3000 solution going with Superior. We made a huge mistake going this route. Please avoid the headaches we've gone through and choose a shop with integrity, good service, and reasonable prices. There are several to choose from in Rochester but this just isn't one of them. 12/18/23 update: One of the owners of Superior Mechanical (not Superior Water Conditioning) has since reached out to acknowledge and apologize for their part in this frustrating and costly experience. This was completely unexpected and quite heartening to have someone come through and take responsibility - more than they needed to in fact - for the way we were treated as customers. Though largely out of their control, they've taken ownership of the service failure and even offered to reimburse us. Superior Mechanical deserves a huge kudos for this uncommon display of integrity and customer care going above and beyond to make things right. Still no contact from Superior Water Conditioning and they keep my 1 star rating and should be avoided.
Dec 15th, 2023 -
Sam Ghareeb
Great product and service, I recommend them to everyone!
Nov 19th, 2022 -
Jody PatznerSr
May 27th, 2022
Contact Info
- 507-289-8211
Services
- Water Softening
- Water Conditioning
- Water Filtration
- Drinking Water Systems
Brands
- PentAir
- Flaeck
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- FINANCING
- INVOICE
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Superior Water Conditioning?
A The phone number for Superior Water Conditioning is: 507-289-8211.
Q Where is Superior Water Conditioning located?
A Superior Water Conditioning is located at 1244 60th Ave NW, Rochester, Minnesota 55901
Q What days are Superior Water Conditioning open?
A Superior Water Conditioning is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Superior Water Conditioning rated?
A Superior Water Conditioning has a 3.6 Star Rating from 7 reviewers.
Hours
Related Categories
Ratings and Reviews
Superior Water Conditioning
Overall Rating
Overall Rating
( 7 Reviews )Rob Stevens on Google
Aaron Joel is an expert at his job. I would hire him anytime.
Darin Bolson on Google
Good product, fast service.
Chris Schieffer on Google
Very responsive when making the sale of a new water treatment system to remove iron and soften water from our well. Impossible to reach after that initial transaction was complete. The system they installed has failed twice in the first two years we've had it in service. With the first failure, we reached Superior Mechanical (thinking that was our original installer) and they billed us 1/3 the cost of the original installation and left it to us to recover the warranty costs. We couldn't reach Superior Water Conditioning to recover those costs. We've learned these businesses are tied together somehow yet won't resolve the others' customer issues? The second time our system failed, we called Tonna who got us fixed for a fraction of the cost of Superior and with a much better experience in terms of customer service (they text you a name and photo when someone's coming to your house, they answer their phone and they get back to you within 24 hours!) We've also had good experience with K&S though I don't know if they do water treatment. We quoted Tonna on the original system and saved about $100 on a $3000 solution going with Superior. We made a huge mistake going this route. Please avoid the headaches we've gone through and choose a shop with integrity, good service, and reasonable prices. There are several to choose from in Rochester but this just isn't one of them.
12/18/23 update: One of the owners of Superior Mechanical (not Superior Water Conditioning) has since reached out to acknowledge and apologize for their part in this frustrating and costly experience. This was completely unexpected and quite heartening to have someone come through and take responsibility - more than they needed to in fact - for the way we were treated as customers. Though largely out of their control, they've taken ownership of the service failure and even offered to reimburse us. Superior Mechanical deserves a huge kudos for this uncommon display of integrity and customer care going above and beyond to make things right. Still no contact from Superior Water Conditioning and they keep my 1 star rating and should be avoided.
Sam Ghareeb on Google
Great product and service, I recommend them to everyone!
Jody PatznerSr on Google
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
Water Softening Equipment Supplier Near Me in Rochester, MN
Service Pros Plumbing and Heating
Rochester, MN 55902
507-951-6722 ( 60 Reviews )
Haley Comfort - Heating, Air Conditioning & Fireplaces - 24/7 Service
Rochester, MN 55906
507-289-5900 ( 784 Reviews )
Elsmore Plumbing LLC
Rochester, MN 55901
507-254-8680 ( 148 Reviews )
Culligan Ultrapure of Rochester
Rochester, MN 55904
(507) 289-0756 ( 81 Reviews )
Tonna Mechanical: Heating, A/C, Water Treatment, Plumbing & Radon Mitigation
Rochester, MN 55901
(507) 264-4255 ( 895 Reviews )
ABC Water Conditioning Services
Rochester, MN 55906
507-282-0315 ( 15 Reviews )
Pure Water Technology
Rochester, MN 55906
(507) 252-5133 ( 0 Reviews )