Mercy-GoHealth Urgent Care

I just wanted to share the great experience I just had. Ashley and the 2 girls at the front desk were awesome. Answered all my questions and even reassured me on my concerns. Have to go back next week for another COVID test for travel and they eased all my concerns with being positive a week before travel. Thank you for all that you do!
May 17th, 2022

From the moment I walked in, everyone was very nice. Thank you to Ashley, Rob, and the girl at the front desk for being so nice and compassionate.
May 16th, 2022

I was treated with no compassion upon walking in the door of this place. They were unwilling to help me with a painful wound to my finger. After asking more than once what I should do, I was told to call my primary care doctor so she could refer me to a wound care specialist. I arrived in pain and left the same. They offered no comfort whatsoever and made me feel I should not have come there.
Apr 10th, 2022

they declined to help my cut finger, which ended up getting 8 stitches after they asked if I was injured at work, which I was. They declined help, turned me away, and instructed me to go to an ER room. I'm not familiar with the area, so any recommendation would have been nice.
Apr 1st, 2022

I signed up for a covid-19 rapid test in advance by booking an appointment ahead of time. Under federal law, the covid-19 test was covered by my insurance (this was October 2021). They are currently trying to bill be $322 for an "emergency visit" for booking an appointment that was open in advance. Avoid this place at all cost. If you need a covid test go elsewhere, where they don't charge you $322 for opening their doors and getting a covid test. They at no point told me there was going to be a fee for this. Again, avoid this place at all cost EDIT: I have contacted the email below as requested 1/31 and 2/2. it is now 2/9 and i still have not received a response
Mar 3rd, 2022