Benway Johnston Insurance Agency
-
35 Crystal Ave
Derry, NH 03038 - 603-432-3357
Hours
Chamber Rating
-
Matt T
Quick return calls, answer every question thoroughly (even if I asked a million of them)
Sep 7th, 2020 -
Anthony Pino
Aug 17th, 2020 -
Erika Mortensen
Dec 16th, 2019 -
ZonesMClost 22
Nov 15th, 2019 -
Ashley McGrevey
I wouldn’t even bother, not customer service oriented. IN RESPONSE TO REPLY FROM OWNER, To improve experience for customers I suggest, asking the right discovery questions so you could offer the best solution for the situation THEY are facing. Not what YOU think they are facing. If you had cared to ask you would have found out I was not inquiring for a primary residence. AND if I were presented options, versus being told I had to come down to the office. Please understand that every action causes a reaction. So, setting proper expectations and ACTIVELY LISTENING is essential for you to be able to achieve a satisfactory experience with your assistance in the consumer decision making process. Hopefully you learn from your mistakes, because I can still remember how upset I was after our interaction a year later. If I were you I would take this review as a learning opportunity. IF YOU ASKED THE RIGHT QUESTIONS, TOOK THE TIME TO LISTEN, AND SET EXPECTATIONS, this review could have been 5 stars.
May 25th, 2020
Contact Info
- 603-432-3357
Questions & Answers
Q What is the phone number for Benway Johnston Insurance Agency?
A The phone number for Benway Johnston Insurance Agency is: 603-432-3357.
Q Where is Benway Johnston Insurance Agency located?
A Benway Johnston Insurance Agency is located at 35 Crystal Ave, Derry, NH 03038
Q What is the internet address for Benway Johnston Insurance Agency?
A The website (URL) for Benway Johnston Insurance Agency is: http://www.benwayjohnston.com/
Q What days are Benway Johnston Insurance Agency open?
A Benway Johnston Insurance Agency is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Benway Johnston Insurance Agency rated?
A Benway Johnston Insurance Agency has a 5.0 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Benway Johnston Insurance Agency
Overall Rating
Overall Rating
( 9 Reviews )Matt T on Google
Quick return calls, answer every question thoroughly (even if I asked a million of them)
Anthony Pino on Google
Erika Mortensen on Google
ZonesMClost 22 on Google
Ashley McGrevey on Google
I wouldn’t even bother, not customer service oriented.
IN RESPONSE TO REPLY FROM OWNER,
To improve experience for customers I suggest, asking the right discovery questions so you could offer the best solution for the situation THEY are facing. Not what YOU think they are facing. If you had cared to ask you would have found out I was not inquiring for a primary residence. AND if I were presented options, versus being told I had to come down to the office. Please understand that every action causes a reaction. So, setting proper expectations and ACTIVELY LISTENING is essential for you to be able to achieve a satisfactory experience with your assistance in the consumer decision making process. Hopefully you learn from your mistakes, because I can still remember how upset I was after our interaction a year later. If I were you I would take this review as a learning opportunity. IF YOU ASKED THE RIGHT QUESTIONS, TOOK THE TIME TO LISTEN, AND SET EXPECTATIONS, this review could have been 5 stars.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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