Concord Nursing and Rehabilitation Center

Staff are rude and unprofessional. They lied on my mother. The draws didnt close all the way. Room was dingy and dank. They never checked on her. HORRIBLE PLACE
Dec 25th, 2023

If you love your relative please do not bring them here...my best friend was misdiagnosed here and staff did not treat her properly!! She was found dead in rigor mortis. This is a clear indication that she was left and no one was checking on her!!! There was times she was left in blood, drool, and she got nasty bed sores from not turning her. This facility lacks morals, integrity and is negligent!! All this place has done was sucked dry her insurance and left her for dead! The staff didn't even clean her properly made sure her hair was clean! Her hair and scalp was always filithy!!! Very unprofessional place!! And they never answer phones!!!! What kind of business is being orchestrated?
Oct 10th, 2023

I wouldn't recommend anyone love one's that are bed bound to go here I had to call 311 to make an complaint.. my grandmother had a uti well in they care cause no one is changing her nor giving her water .. I'm taking this matter to the higher ups
Sep 2nd, 2023

The staff at Concord Center provided outstanding care, ensuring my recovery journey was smooth and successful. Their expertise and compassionate approach made a significant impact on my progress.
Jun 13th, 2023

There are no telephones in the patient's rooms and whenever you call the nurses station no one ever picks up. I don't care what time of day it is. If you have a loved one here they have to be capable of getting around well enough to go to the telephone that's in the hallway. My 90 year old godmother cannot maneuver cell phones due to her eyesight so she needs a standard plug in the wall type phone and I'm not sure why in this day and age of 2023 this favility does not offer phones in the rooms. Trying to reach a staff member at that nursing station well let's just say you'll have better luck trying to reach the president of these United States!!!! My God mom does not like it here she does not like to staff she said trying to get someone to help her do anything you have to scream your head off and still no one appears. We are currently trying to get her out of this place. Look for somewhere else for your loved ones. May 19, 2023
Jun 6th, 2023