Spectrum

( 380 Reviews )

4211 Broadway
New York, New York 10033
(866) 874-2389
Website

Services Time Warner Cable customers

Listing Incorrect?

Hours

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 8:00 PM

Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 8:00 PM

Sunday:

12:00 PM - 5:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 8:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

3.6 - (380 reviews)

181

Read Our 380 Reviews

Chamber Rating

Verified Member

3.6 - (380 reviews)

181

› ‹

Adelayne
HORRIBLE service!!!! Worst manager Ive ever met. Disgusting person defending his employees after taking advantage of an elderly woman who went to pay her phone bill.
Mar 30th, 2024
Skyonetab

Mar 19th, 2024
Linda Ayala
Sometimes, it's too crowded to sit around and wait for an employee to assist! Spectrum constantly sneaks in an extra charge.. wifi, tax, etc etc. Their prices are too expensive. Competitors got great deals. Just saying
Mar 9th, 2024
Eduvirgen Alberto de Aybar

Feb 16th, 2024
Lissette Valarezo
I don't know if I should give them a star because they don't deserve it, my family and I had decided to switch to spectrum because we heard that they have good service, on March 11th( Monday), We made an agreement with spectrum and they told us that we would receive our phones at the latest 3 days at home, today I went to find out the tracking number and they had not even ordered them, I have my 17-year-old son and my 10-year-old daughter who arrived in this country on Saturday, and I trusted on them. Today, I went there and they said if I want the phone in the store I need to pay again, because the previous payment will be returned in 7 - 10 days. Do not trust on them if they said they will deliver the new phone in two days. If you make a contract with them, make sure you have your phones right there, because they waste your time and money.
Mar 17th, 2024

Read Our 380 Reviews

About
^Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 4211 Broadway. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local New York Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

(866) 874-2389
Website
Facebook

Services

Pay My Bill
Mobile Demo In-Store
Spectrum Mobile, Video, Internet and Phone
Self Install Kits
Demo Center
Equipment Exchange
Online Reservations

Payment Methods

CASH
DISCOVER
MASTERCARD
VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.

Q Where is Spectrum located?

A Spectrum is located at 4211 Broadway, New York, New York 10033

Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/ny/new-york/4211-broadway?cmp=yxt&y_source=1_NTgyNjEyMy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Q How big is Spectrum?

A Spectrum employs approximately 20+ people.

Q What days are Spectrum open?

A Spectrum is open:
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM

Q How is Spectrum rated?

A Spectrum has a 3.6 Star Rating from 380 reviewers.

Hours

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 8:00 PM

Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 8:00 PM

Sunday:

12:00 PM - 5:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 8:00 PM

Ratings and Reviews
^Spectrum

Overall Rating

( 380 Reviews )

181

Write a Review

Adelayne _{on Google}

Mar 30th, 2024

HORRIBLE service!!!! Worst manager Ive ever met. Disgusting person defending his employees after taking advantage of an elderly woman who went to pay her phone bill.

Business Response_{on Google} ^{Mar 28th, 2024}

We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

Skyonetab _{on Google}

Mar 19th, 2024

Linda Ayala _{on Google}

Mar 9th, 2024

Sometimes, it's too crowded to sit around and wait for an employee to assist! Spectrum constantly sneaks in an extra charge.. wifi, tax, etc etc. Their prices are too expensive. Competitors got great deals. Just saying

Business Response_{on Google} ^{Mar 8th, 2024}

We're sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

Eduvirgen Alberto de Aybar _{on Google}

Feb 16th, 2024

Lissette Valarezo _{on Google}

Mar 17th, 2024

I don't know if I should give them a star because they don't deserve it, my family and I had decided to switch to spectrum because we heard that they have good service, on March 11th( Monday), We made an agreement with spectrum and they told us that we would receive our phones at the latest 3 days at home, today I went to find out the tracking number and they had not even ordered them, I have my 17-year-old son and my 10-year-old daughter who arrived in this country on Saturday, and I trusted on them. Today, I went there and they said if I want the phone in the store I need to pay again, because the previous payment will be returned in 7 - 10 days. Do not trust on them if they said they will deliver the new phone in two days. If you make a contract with them, make sure you have your phones right there, because they waste your time and money.

Business Response_{on Google} ^{Mar 12th, 2024}

We're sorry for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

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Overall Rating

( 380 Reviews )

181

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		78

		181
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Spectrum

Hours

Chamber Rating

Chamber Rating

About Spectrum

Contact Info

Services

Payment Methods

Questions & Answers

Q What is the phone number for Spectrum?

Q Where is Spectrum located?

Q What is the internet address for Spectrum?

Q How big is Spectrum?

Q What days are Spectrum open?

Q How is Spectrum rated?

Hours

Ratings and Reviews Spectrum

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Adelayne on Google

Skyonetab on Google

Linda Ayala on Google

Eduvirgen Alberto de Aybar on Google

Lissette Valarezo on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^Spectrum

Ratings and Reviews
^Spectrum

Adelayne _{on Google}

Skyonetab _{on Google}

Linda Ayala _{on Google}

Eduvirgen Alberto de Aybar _{on Google}

Lissette Valarezo _{on Google}