Bass Appliance Service & Sales

May 1st, 2024

Would never recommend bass Appliance to any friend or neighbor as they have no consideration for handicapped senior citizens. Penny, in sales, is an absolute joy to work with, a sweet personality and very knowledgeable. I am uncertain who the b*t*h was who answered the phone just before 5:00 p.m. today and obviously was upset because she wanted to leave right at 5:00. I was promised a call back Friday morning of last week and here it is Monday at close of business and the woman still hasn't called me back after two long business days. And it's unclear which Lowe's Home Improvement one of the reviewers said that bass had lower prices than. You're an idiot because that simply is not true
Apr 23rd, 2024

Support local. Bass Appliance is low-pressure sales (call Penny). They provide you with the information needed to make your decision. The installation team called ahead, were on time, and performed the install and removal quickly and professionally. Definitely heads above the "blue box" retail store.
Apr 13th, 2024

Great service. Friendly staff.
Apr 12th, 2024

Needed a new washing machine. Soooo dreaded the process. Did my research online and called and spoke with Rhonda. She talked me through the process and answered all of my questions. I went in on my lunch hour and paid for it, set it up to be delivered and was done in no time. They could have delivered that day but it didn't work with my schedule. They called ahead of time the next day, to deliver. Super nice guys. They had to take it upstairs and were very careful not to damage anything. They got the job done fast, showed me how to use it and took my old washing machine away. Highly satisfied and 100% recommend! The whole process was surprisingly easy! When my dryer dies, I'll be back to buy one to match my new washing machine.
Apr 11th, 2024