RiteRug Flooring Outlet
Hours
Chamber Rating
-
ColumbusEast MDR109
I am a contractor who was hired by Lakisa Williams at Rite Rug to repair a window mechanism alledgedly damaged by one of her installers during a job. Even though the damage did not appear to be caused by her team, Lakisa worked closely with me to solve the problem to the customer's satisfaction. That's great customer service!
Feb 1st, 2023 -
Gordon Defore
Jan 24th, 2023 -
Sam Watkins
If you need flooring, this is your place!
Jan 4th, 2023 -
Heather Reeves
UPDATE: After giving them not one but two chances to make things right, they have no-call no-showed for both appointments. They clearly do not value their customers or standby their work. Go somewhere that will do things right the first time, and who enjoy taking care of their customers. So- literally anywhere else. Go anywhere else. They did a terrible job installing our carpet and LVP flooring. It is though they had installers doing our work on their first day as a learning experiment. There are highly visible seams thru our hallways and bedrooms. Seams that should not even be there, much less thru the middle of each area. The LVP was cut way too short, and now has huge gaps in multiple areas, snaps and pops with each step, and several areas that have a lot of give because they did not bother to ensure the subfloor was level. Then, when you call them on their inexperience, you get a guy who comes out and treats you like you are just a bored housewife who has no idea how flooring works. Despite the fact that I hold a Masters degree, have had the same flooring installed by other companies with no issues, AND have had 3 other flooring companies come inspect this work. ALL have said this work was not done well and should be replaced. Instead, RR half a@@es a "fix" which really looks like they have done nothing. We have already reported them to the BBB, and multiple contracting review sites. Save your money and go anywhere else.
Dec 15th, 2022 -
Betty Jo Nelson
Nov 24th, 2022
About
RiteRug Flooring Outlet
Because it makes such an impact, choosing new flooring can be a tough decision. Thankfully, RiteRug Flooring makes it easy for homeowners to have confidence in their choice. Our showrooms include a huge selection of contemporary and classic carpet, hardwood, laminate, luxury vinyl and tile for every home, every style and every budget. Picking the perfect floor is easier with help from our in store consultants. We’ve been around since 1934, so we’re uniquely qualified to help homeowners with their flooring options. RiteRug has flooring for everyone at the lowest prices. We also have special financing options available.
Questions & Answers
Q What is the phone number for RiteRug Flooring Outlet?
A The phone number for RiteRug Flooring Outlet is: (614) 447-2904.
Q Where is RiteRug Flooring Outlet located?
A RiteRug Flooring Outlet is located at 4450 Poth Rd, Columbus, OH 43213
Q What is the internet address for RiteRug Flooring Outlet?
A The website (URL) for RiteRug Flooring Outlet is: https://www.riterug.com/
Q What days are RiteRug Flooring Outlet open?
A RiteRug Flooring Outlet is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Q How is RiteRug Flooring Outlet rated?
A RiteRug Flooring Outlet has a 4.5 Star Rating from 246 reviewers.
Hours
Ratings and Reviews
RiteRug Flooring Outlet
Overall Rating
Overall Rating
( 246 Reviews )ColumbusEast MDR109 on Google
I am a contractor who was hired by Lakisa Williams at Rite Rug to repair a window mechanism alledgedly damaged by one of her installers during a job. Even though the damage did not appear to be caused by her team, Lakisa worked closely with me to solve the problem to the customer's satisfaction. That's great customer service!
Gordon Defore on Google
Sam Watkins on Google
If you need flooring, this is your place!
Heather Reeves on Google
UPDATE: After giving them not one but two chances to make things right, they have no-call no-showed for both appointments. They clearly do not value their customers or standby their work. Go somewhere that will do things right the first time, and who enjoy taking care of their customers. So- literally anywhere else.
Go anywhere else. They did a terrible job installing our carpet and LVP flooring. It is though they had installers doing our work on their first day as a learning experiment.
There are highly visible seams thru our hallways and bedrooms. Seams that should not even be there, much less thru the middle of each area. The LVP was cut way too short, and now has huge gaps in multiple areas, snaps and pops with each step, and several areas that have a lot of give because they did not bother to ensure the subfloor was level.
Then, when you call them on their inexperience, you get a guy who comes out and treats you like you are just a bored housewife who has no idea how flooring works. Despite the fact that I hold a Masters degree, have had the same flooring installed by other companies with no issues, AND have had 3 other flooring companies come inspect this work.
ALL have said this work was not done well and should be replaced. Instead, RR half a@@es a "fix" which really looks like they have done nothing. We have already reported them to the BBB, and multiple contracting review sites. Save your money and go anywhere else.
Betty Jo Nelson on Google
Overall Rating
Overall Rating
( 246 Reviews )Write a Review
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