U-Haul Moving & Storage of Sioux Falls

I ordered a medium and a small storage locker but got two smalls and paid different prices for both of them then realized for 5 months they were over charging me for my units so they gave me a discount on my one unit so I emptied what was supposed to be my medium unit and kept the small one for what they say is 89.98 plus tax I was being charged 115 dollars a month for a non insured small unit ... After leaving I have noticed water damage and broken tvs due to the conditions in the units 3 tvs were broken due to water damage and a ton of personal sentimental items were ruined I will never use a U-Haul again and I will tell me friends the truth of my experience with U-Haul... 10 of 10 worst experience ever highly do not recommend
Apr 11th, 2024

U-hall is a joke they tell u one price and then bam they wanna charge you more then when I go to place a new date for the truck get informed that can not rent if I could of gave no stars I would of
Apr 3rd, 2024

This location didn't setup mobile pickup, even though when I made the reservation online I chose mobile pickup. I had to wait over an hour for the location to open so I could pickup my reserved truck. The staff was rude and discourteous about the inconvenience this all caused me.
Feb 29th, 2024

I walked in right before the manager (I think he was the manager) was closing and desperately needed an unplanned trailer. The amazingly helpful man was so kind, helpful and accommodating. I had a carrier on my hitch because of an electric mobility scooter that I use to walk long distances. He helped me remove that, hooked up the trailer for me and made sure everything was good to go. I cannot explain how thankful I was for his kindness, amazing attitude and helpfulness. You should be so lucky to have any more employees like him. I feel horrible because in my slight franticness I failed to get his name, but he should honestly get kudos and a big thank you from Corporate as he gives your entire company a great name!!
Feb 22nd, 2024

Really unpleasant employees
Feb 12th, 2024