Staples Travel Services

Received Great service from Haley today! Thank You so much. Will be back for all my copy needs etc.
Jun 21st, 2023

**CROOKS** Really unacceptable experience recently with this location. First visit, was given the wrong printer ink, even after providing the correct product number. Second visit: returned the next day to exchange the ink cartridges that I was told would work. Then they sold me a re-taped box of printer cartridges. The 18 or 19 y/o sales guy could not have cared less about helping me with the return. The manager had to step in to complete the return and to provide the correct cartriges. One week later and after printing only three pages --the black XL ink cartridge was empty or dried up. Lesson learned: if Staples tries to sell you a box of printer cartridges in a box that was previously opened -- refuse it and make them get you a box that's unopened. Obviously someone returned their old empty printer cartridges and Staples turned around and resold to me. Now I'm stuck having to purchase new cartridges. Some people have no shame! I will make sure EVERYONE KNOWS ABOUT THIS POOR SERVICE AND DISHONESTY from this Staples store. I'm sure Jillian H. will provide the same canned reply, "Sorry you had a bad experience...and hope to see you again." Not addressing the broader issue beyond a bad experience should tell future customers all they need to know.
May 15th, 2023

haley was extremely helpful and got my son's party invitations printed out extremely quickly! she was also very patient and kind - a joy to deal with!
May 10th, 2023

Apr 15th, 2023

Terrible! No customer help in store. 2 employees at copy center and no one around elsewhere. Stood at customer service 15 minutes and nothing! Terrible terrible! Ended up driving to Chattanooga to Office Depot for customer service. Much better!
Mar 17th, 2023