Spectrum

( 118 Reviews )

22702 US 281 North , Ste 114
San Antonio, Texas 78258
(866) 874-2389
Website

Click for special offers on TV + Internet + Voice!

Listing Incorrect?

Hours

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 8:00 PM

Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 8:00 PM

Sunday:

12:00 PM - 5:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 8:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

3.4 - (118 reviews)

Read Our 118 Reviews

Chamber Rating

Verified Member

3.4 - (118 reviews)

› ‹

Gigi
Lied to me about the promotional offer and how I could get it paid off. Now 6 months into it, I'm finding out that I cannot pay off the amount that they had originally told me unless I keep the payments going FOR 3 YEARS, and that I would have to pay off the full total amount for a worthless phone that I do not use WHICH WAS DOUBLE THE PRICE WE DISCUSSED. THEY ARE LIARS and spectrum is trash either way. Don't go here. Don't trust them. It's not worth it.
Mar 5th, 2024
Phillip Franklin
Horrible and rude customer service. I will never return again.
Feb 20th, 2024
I Am Moses
Extremely RUDE and unwelcoming staff!!! Please do better
Feb 17th, 2024
Nickola Wilson-Chung (Wilson)

Jan 28th, 2024
Nelly
Very disappointed me and my husband with the horrible welcome and work ethics from Mr Lauren and the rest of the employees. They ask me what I need for told them I am have issues with getting no internet. And Mr Lauren answered and what do you want me to do? What I wanted if for us to have a better and respectful answer. What do you think we wanted for your employees. BETTER SERVICE. None of them wanted to work. Not friendly or helpful.
Jan 16th, 2024

Read Our 118 Reviews

About
^Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 22702 US 281 North. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local San Antonio Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

(866) 874-2389
Website
Facebook

Services

Pay My Bill
Mobile Demo In-Store
Spectrum Mobile, Video, Internet and Phone
Self Install Kits
Demo Center
Equipment Exchange
Online Reservations

Payment Methods

CASH
DISCOVER
MASTERCARD
VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.

Q Where is Spectrum located?

A Spectrum is located at 22702 US 281 North, Ste 114, San Antonio, Texas 78258

Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/tx/san-antonio/22702-us-281-north?cmp=yxt&y_source=1_MTI5MjIzNjAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

Q How big is Spectrum?

A Spectrum employs approximately 20+ people.

Q What days are Spectrum open?

A Spectrum is open:
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM

Q How is Spectrum rated?

A Spectrum has a 3.4 Star Rating from 118 reviewers.

Hours

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 8:00 PM

Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 8:00 PM

Sunday:

12:00 PM - 5:00 PM

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 8:00 PM

Ratings and Reviews
^Spectrum

Overall Rating

( 118 Reviews )

Write a Review

Gigi _{on Google}

Mar 5th, 2024

Lied to me about the promotional offer and how I could get it paid off. Now 6 months into it, I'm finding out that I cannot pay off the amount that they had originally told me unless I keep the payments going FOR 3 YEARS, and that I would have to pay off the full total amount for a worthless phone that I do not use WHICH WAS DOUBLE THE PRICE WE DISCUSSED.
THEY ARE LIARS and spectrum is trash either way. Don't go here. Don't trust them. It's not worth it.

Business Response_{on Google} ^{Mar 6th, 2024}

We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

Phillip Franklin _{on Google}

Feb 20th, 2024

Horrible and rude customer service. I will never return again.

Business Response_{on Google} ^{Feb 22nd, 2024}

Thank you for taking the time to share your experience, we will forward your feedback to the location. If you need direct support or want to ask a question, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

I Am Moses _{on Google}

Feb 17th, 2024

Extremely RUDE and unwelcoming staff!!! Please do better

Business Response_{on Google} ^{Mar 1st, 2024}

We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

Nickola Wilson-Chung (Wilson) _{on Google}

Jan 28th, 2024

Nelly _{on Google}

Jan 16th, 2024

Very disappointed me and my husband with the horrible welcome and work ethics from Mr Lauren and the rest of the employees. They ask me what I need for told them I am have issues with getting no internet. And Mr Lauren answered and what do you want me to do? What I wanted if for us to have a better and respectful answer. What do you think we wanted for your employees. BETTER SERVICE. None of them wanted to work. Not friendly or helpful.

Business Response_{on Google} ^{Jan 21st, 2024}

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Overall Rating

( 118 Reviews )

Spectrum

Hours

Chamber Rating

Chamber Rating

About Spectrum

Contact Info

Services

Payment Methods

Questions & Answers

Q What is the phone number for Spectrum?

Q Where is Spectrum located?

Q What is the internet address for Spectrum?

Q How big is Spectrum?

Q What days are Spectrum open?

Q How is Spectrum rated?

Hours

Ratings and Reviews Spectrum

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Gigi on Google

Phillip Franklin on Google

I Am Moses on Google

Nickola Wilson-Chung (Wilson) on Google

Nelly on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^Spectrum

Ratings and Reviews
^Spectrum

Gigi _{on Google}

Phillip Franklin _{on Google}

I Am Moses _{on Google}

Nickola Wilson-Chung (Wilson) _{on Google}

Nelly _{on Google}