Inside Edge Rentals

Do not deal with this agency, unless you want to be deceived and ripped off. What started as a great trip ended in total and utter disaster. We booked one of their properties on Airbnb (the so called Stags Leap). The description stated that there were outside security cameras. One of the couples in our party brought a small, 4 pound yorkie, which is their emotional support dog (certificate and all) - unfortunately, we missed the no pet policy that was in the description (not in headline of the listing). After one nights stay, we got an extremely creepy message from Inside Edge the owner noticed you have a dog, please provide $500 pet security deposit which will be returned if no damage. The entire party was disturbed by the fact that the owner was doing live surveillance on us from the outside, and perhaps potentially from the inside of the house (the dog is the size of large hamster, is carried outside in a ladys purse and should not be seen on generic outdoor Ring cameras). Nevertheless, we promptly paid the fee, finished our second night and left a good review - we did not want to make a big deal, even though the fact of outside live surveillance was unnerving. Ten days go by without any word on the deposit. Upon inquiry, we learn that Inside Edge is charging us $300 pet cleaning fee, thus retaining 60% of the deposit. Supposedly, the cleaning crew spent extra time vacuuming and cleaning up after the tiny dog that doesnt shed or make any messes. Now, just to put things in perspective - we paid a regular $150 cleaning fee to cover cleaning this very large house, and Inside Edge wanted us to believe that our tiny dog caused additional cleaning worth double that amount? Complete and utter nonsense! To sum up, we were swindled $300, felt uncomfortable with live surveillance, and received a negative review on Airbnb (Dmitry smuggled a dog in violation of policy and was upset about us retaining some of the deposit). Beware of dealing with this agency!
Mar 22nd, 2021

We never thought we'd be able to get a place near Okemo during the winter of 20-21, due to the pandemic, but Kristen and Suzanne were great to work with. They found us a perfect apartment with great internet so my wife and I could both work remotely and enjoy Okemo. We'd use them again in an instant.
Mar 13th, 2021

Our Vermont vacation was so easy to plan dealing with Suzanne and Kristen! Emails were answered in a timely manner and the place we stayed in was adorable! My parents rented another beautiful home from them and everything was flawless! Customer service at its finest!! Highly recommend!
Jan 28th, 2020

Wonderful weekend with everything we needed!
Dec 31st, 2019

We rented Stags Leap house through this agency with our friends. Place was very nice and spacious, however all the security cameras around the house, especially in the jacuzzi area felt uncomfortable and strange. Things got weird when we were made aware that someone is watching us. We had a tiny yorkie with us for my wifes emotional support. The dog is very well trained, and does not shed. Apparently the house had a no pet policy which was inadvertently missed. It looks like there is a much larger dog living in the house, however. A security deposit was requested in case of any damages. While we thoroughly cleaned the house upon departure, a hefty cleaning fee ($300) was held off the security deposit without explanation and did not seem like a fair gesture by the agency and its cleaning crew considering all the cleaning fees already paid and the condition it was left. Beware of dealing with them.
Nov 25th, 2020