Virginia National Bank: View Tree-Warrenton

This bank is awful ATM printer has not worked since they took over coin machine is always broken they dont have Saturday hrs ii ke other banks and now my wife has to be present to deposit a check in my account because her name is on the check I advise to pull your money out and find another bank service has not gotten any better and probably never will
Nov 2nd, 2023

Went in to get a new bank card. Was told 7-10 days. After 30 days stilll no card. Had to call to request again. Maybe if the guy wasn't so ibterested in his cell he would have ordered it correctly.
Sep 13th, 2023

HORRIBLE. They screwed up because of their antiquated 1970's computer systems yet I am the one that has to pay the price. And their customer service department did nothing but make excuses. I have not seen a bank this bad in decades.
Sep 10th, 2023

Just opened a bank account for my son and customer service was less than friendly. The Fauquier Bank used to be a great place and we have noticed a decline since the transition to VNB.
Jun 18th, 2023

When you set up automatic payments through this bank, they do not pay them on time.m like they did when it was owned by TFB. They start to process the payment on the date your bill is due and it will not be received by the company for 3 to 5 business days! What is the point of automatic payments then? Now instead of having all of my bill pays set up through one website, the bank, I have to go to each individual credit card and set them up which does not make life easier. Also, their drive-through attendants are also very rude and accusatory. They seriously just told me the drive to door got stuck because I threw the bank bag in there. I told her I carefully placed it in there, which I did, and then she just shrugged. Sometimes stuff just happens but you dont go accusing the customer of doing something wrong. Ive put a bank bag through the drive-through window many times without it getting stuck
Jul 12th, 2023