Wheatland Bank

The address shows it in McDonald's parking lot, but that won't get you there.
Apr 14th, 2024

Friendly, helpful and over the top! Online banking is a breeze! Thanks Wheatland!
Mar 22nd, 2024

May 25th, 2023

Great customer service! The new accounts manager was great!
Jul 1st, 2019

This review is for the Wenatchee branch. I havent been a customer very long, and this is the second time I have opened accounts and closed them. My account had been inactive for 3 months and it was costing Wheatland money to keep it open compared to the low balance. I primarily bank elsewhere in town, and decided that I would go in and close the account. When I arrived at the branch, there were no other customers there, and there were 2 tellers who appeared to be doing nothing, who told me they couldnt help me because they were new. The manager was not there and would be returning in 30 minutes, so I left and went back. At that time, she was there and helped me, but I was told that I was supposed to have made an appointment. I have never heard of a bank doing that before, and the tellers should be trained in how to close an account. Ive been to that branch many times and they are never busy, so it wasnt an issue of not having enough time to help me. That was a lot of hoop jumping for something so simple. The things that caused me to leave Wheatland permanently have been related to customer service and convenience, such as the ATM not set up to take deposits, which has been going on for months, and no Saturday service, which is offered by other local banks. Wheatland was recommended to me by a friend who lives in a nearby town, and maybe its different where she banks, but it just didnt work very well for me.
Aug 28th, 2023