City National Bank
-
2700 Mountaineer Boulevard
South Charleston, WV 25309 - (304) 744-9650
- Website
Hours
Chamber Rating
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Debra Mathias
Warning, dont go here. Theyll say that you swore cuss at them but they dont have proof but you do then they tell you youre banded without even giving you a letter or anything. I will never use this bank again and I will let my friends never use this bank. this bank worldwide is unprofessional unrespectable to its customers. They even banded my daughter when shes not even a customer
Feb 7th, 2024 -
derek
They are the best at Walmart Southridge best banking experience I have had in 30 years
Dec 5th, 2023 -
Brian Long
Sep 3rd, 2023 -
sharon harding
Aug 3rd, 2023 -
Ryan Kirkpatrick
I have lost my debit card so I use cash app or Apple Pay as my means of funds and with that being said, I dont usually keep money in my checking account and I have a notification every time it dips into the negatives due to auto pay being set up on the main account. After providing screenshots that I used an instant transfer in the morning that didnt deposit until the next morning after, I sent proof that City National had received my money yet still charged me with a paid item fee for two days straight despite them receiving the money that same day as soon as the charge took out. There was no collaboration to help assist the customer, even after trying to provide screenshots and documentation with proof. Officially done with City National. They have terrible customer service.
Feb 11th, 2024
About
City National Bank
City National Bank has been delivering innovative, superior financial solutions for decades, proudly serving consumers and businesses through more than 90 locations in West Virginia, Virginia, Kentucky and Ohio. One of the best community banks in the nation, City ranked #1 in customer satisfaction four out of the last five years in the North Central region of the country in the J.D. Power U.S. Retail Banking Satisfaction Study.
Products
- PERSONAL AND BUSINESS CHECKING ACCOUNTS SAVINGS ACCOUNTS LOANS; MORTGAGE HOME EQUITY LOAN/LINE OF CREDIT CDS WEALTH MANAGEMENT SERVICES CASH MANAGEMENT PRODUCTS & SERVICES
Questions & Answers
Q What is the phone number for City National Bank?
A The phone number for City National Bank is: (304) 744-9650.
Q Where is City National Bank located?
A City National Bank is located at 2700 Mountaineer Boulevard, South Charleston, WV 25309
Q What is the internet address for City National Bank?
A The website (URL) for City National Bank is: https://www.bankatcity.com
Q What days are City National Bank open?
A City National Bank is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is City National Bank rated?
A City National Bank has a 4.4 Star Rating from 16 reviewers.
Hours
Related Categories
Ratings and Reviews
City National Bank
Overall Rating
Overall Rating
( 16 Reviews )Debra Mathias on Google
Warning, dont go here. Theyll say that you swore cuss at them but they dont have proof but you do then they tell you youre banded without even giving you a letter or anything. I will never use this bank again and I will let my friends never use this bank. this bank worldwide is unprofessional unrespectable to its customers. They even banded my daughter when shes not even a customer
derek on Google
They are the best at Walmart Southridge best banking experience I have had in 30 years
Brian Long on Google
sharon harding on Google
Ryan Kirkpatrick on Google
I have lost my debit card so I use cash app or Apple Pay as my means of funds and with that being said, I dont usually keep money in my checking account and I have a notification every time it dips into the negatives due to auto pay being set up on the main account. After providing screenshots that I used an instant transfer in the morning that didnt deposit until the next morning after, I sent proof that City National had received my money yet still charged me with a paid item fee for two days straight despite them receiving the money that same day as soon as the charge took out. There was no collaboration to help assist the customer, even after trying to provide screenshots and documentation with proof. Officially done with City National. They have terrible customer service.
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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