Stein's Garden & Home

Tina was very helpful and knowledgeable and was able to answer in question I had!
Jan 22nd, 2024

The store is awesome Over priced but very well put together. Great plant selection.
Jan 15th, 2024

Jan 9th, 2024

Dec 6th, 2023

I bought one of the miniature rose plants for Valentine's Day. It started to drop leaves all around the bottom right away looking leggy. Later on the new buds turned brown and fell off. I returned the plant today asking for a refund or store credit. I was told by a manager that these type of "gift plants" were only meant to last no longer than cut flowers and maybe it didn't get the care it needed, etc. I paid $15 for this small plant and am a Garden Club member that shops at Steins often throughout the year. Nothing mattered. No refund or store credit was allowed in this case. Maybe there should be some signage by the indoor "gift plants" as they call them, letting customers know to not expect them to thrive or last more than a week. One star for today's customer service.
Feb 12th, 2024