Starbucks
-
360 North 18th Avenue
West Bend, WI 53095 - (262) 239-3544
- Website
Hours
Chamber Rating
-
Jan Corbeille
Apr 3rd, 2024 -
Liz Timmermon
I ordered a Vanilla Sweet Cream Cold Brew, Trenta LIGHT ICE... It was overflowing with ice, I measured it over 2 cups of ice!!!??? Really frustrating ! I'd post the picture of all the ice and the cup only half full of coffee, after taking out the ice, if I could! No one said hi, no one said my name the order was ready, and as I opened the door to leave someone finally said bye or something. Not even busy. Sad.
Apr 2nd, 2024 -
Lyda Sauer
Welcoming and quick
Mar 31st, 2024 -
Justin
Mar 13th, 2024 -
Laura Wendt
Attempted to order online at 5:30pm on 3/21/24, but online ordering was turned off. Drove 20 minutes and daughters went in to order at 5:51pm and told couldnt get the buy one get one drink offered today between 1-6pm because we didnt order online. Daughters ordered and waited 30 minutes for 3 drinks. I stayed in the car and watched the car line for the drive thru clear out twice. Others in the building waited longish and came in AFTER my girls, but were served. My daughters waited patiently and were last served given 1 drink then waited 5 more minutes for the other 2 (maybe to assist drive thru that arrived). Customer service was poorNo thank you, no sorry for the wait. (My girls give good customer service at work so they knew this was not good service.) I then called and spoke to Lydia Stern and she was defensive stating well, since you sat in the car you saw how busy it was which was no excuse for that long of a wait which no sense of order and lack of good customer service. Lydia was rude and insincere, but offered two free drinks for next time. In reading comments, I see others have shared similar complaints. Its almost as if you get punished for going inside to order? Very unwelcoming staff w poor customer service skills.
Mar 23rd, 2024
Questions & Answers
Q What is the phone number for Starbucks?
A The phone number for Starbucks is: (262) 239-3544.
Q Where is Starbucks located?
A Starbucks is located at 360 North 18th Avenue, West Bend, WI 53095
Q What is the internet address for Starbucks?
A The website (URL) for Starbucks is: https://www.starbucks.com/store-locator/store/1006905
Q What days are Starbucks open?
A Starbucks is open:
Sunday: 5:30 AM - 7:30 PM
Monday: 5:00 AM - 7:30 PM
Tuesday: 5:00 AM - 7:30 PM
Wednesday: 5:00 AM - 7:30 PM
Thursday: 5:00 AM - 7:30 PM
Friday: 5:00 AM - 7:30 PM
Saturday: 5:30 AM - 7:30 PM
Q How is Starbucks rated?
A Starbucks has a 4.4 Star Rating from 358 reviewers.
Hours
Related Categories
-
Starbucks
4279 South 76 StreetGreenfield, WI 53220( 588 Reviews ) -
Starbucks
2625 South 108th StreetWest Allis, WI 53227( 62 Reviews ) -
Starbucks
2110 East Oklahoma AvenueMilwaukee, WI 53207( 403 Reviews ) -
Starbucks
2050 Lime Kiln RoadGreen Bay, WI 54311( 50 Reviews ) -
Starbucks
1 W Dayton StMadison, WI 53703( 82 Reviews ) -
Starbucks
2900 West Oklahoma AvenueMilwaukee, WI 53201( 63 Reviews )
Ratings and Reviews
Starbucks
Overall Rating
Overall Rating
( 358 Reviews )Jan Corbeille on Google
Liz Timmermon on Google
I ordered a Vanilla Sweet Cream Cold Brew, Trenta LIGHT ICE...
It was overflowing with ice, I measured it over 2 cups of ice!!!??? Really frustrating ! I'd post the picture of all the ice and the cup only half full of coffee, after taking out the ice, if I could!
No one said hi, no one said my name the order was ready, and as I opened the door to leave someone finally said bye or something. Not even busy. Sad.
Lyda Sauer on Google
Welcoming and quick
Justin on Google
Laura Wendt on Google
Attempted to order online at 5:30pm on 3/21/24, but online ordering was turned off. Drove 20 minutes and daughters went in to order at 5:51pm and told couldnt get the buy one get one drink offered today between 1-6pm because we didnt order online. Daughters ordered and waited 30 minutes for 3 drinks. I stayed in the car and watched the car line for the drive thru clear out twice. Others in the building waited longish and came in AFTER my girls, but were served. My daughters waited patiently and were last served given 1 drink then waited 5 more minutes for the other 2 (maybe to assist drive thru that arrived). Customer service was poorNo thank you, no sorry for the wait. (My girls give good customer service at work so they knew this was not good service.) I then called and spoke to Lydia Stern and she was defensive stating well, since you sat in the car you saw how busy it was which was no excuse for that long of a wait which no sense of order and lack of good customer service. Lydia was rude and insincere, but offered two free drinks for next time. In reading comments, I see others have shared similar complaints. Its almost as if you get punished for going inside to order? Very unwelcoming staff w poor customer service skills.
Overall Rating
Overall Rating
( 358 Reviews )Write a Review
Coffee Shop Near Me in West Bend, WI
The Idle Hour Or Two
West Bend, Wisconsin 53095
262-334-9600 ( 207 Reviews )
Dunkin'
West Bend, Wisconsin 53095
(262) 622-8148 ( 161 Reviews )
Imagine Coffee House & Catering
West Bend, WI 53090
(262) 334-3525 ( 1 Reviews )
Zodiac
West Bend, WI 53095
(262) 353-3780 ( 55 Reviews )
Cafe Floriana
West Bend, WI 53090
262-353-3680 ( 176 Reviews )
The Garden Lounge
West Bend, WI 53095
262-429-1818 ( 278 Reviews )
Golden Owl Cafe
West Bend, WI 53095
262-353-3141 ( 48 Reviews )
Starbucks
West Bend, WI 53095
262-732-5083 ( 78 Reviews )