Busey Bank

I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.
Oct 12th, 2023

VERY GOOD CUSTOMER SERVICE!
Jan 10th, 2023

Best branch around by far! The staff is very professional, personable, kind and helpful. Unfortunately I can't say the same for any of the others. In my opinion the other branches would benefit greatly if training was provided by the staff at this location. Thank you all for everything you do!
Sep 11th, 2022

Tellers are friendly and provide fast excellent service
Apr 28th, 2022

I have banked with Bank of Edwardsville for almost 20 years and never had a problem. I went to Busey Bank today to get a large cashier's check to pay a very important bill off. Mine you I have the type of account where I don't have to pay a fee for a cashier's check ( I thought) have always gotten free cashier's checks but today Busey tellers, customer service, and even the Branch manager didn't honor the fact that I have a large savings and ckg. account in their bank and still wanted to charge me $6.00 for a cashier's check. Well I guess I will be withdrawing my money out of their bank and finding a bank that appreciate me depositing my hard earned funds and give me some accommodations for being a long time customer in good standings. This was just petty on their part charging me for a cashier's check when I have never been charged, n the whole 20 years that I've banked with them. So long greedy Busey Bank.
Jan 19th, 2022