Hours
Chamber Rating
-
Truthseeker
Ive been a with BOA for many years but the lack of personal service is what is officially driving me away and looking for a smaller personable bank. Everytime you go to locations, they tell you to go online online doesnt validate everything. There are nuances or documents that are not issued online and if I cannot get them from a walk in office, then whats the point of even having people at this facility. Definitely looking to get away from this bank
Mar 17th, 2023 -
Mayra Edith Camargo Moreno
Mar 4th, 2023 -
Tyesha Reyes
The location on 18th street never have available tellers, they dont open on time. My job is on 17th Ashland I always call or email they never answer the phone and as of now never respond to emails. We utilize the branch for the business and because its conveniently located. If its not going to service the community correctly close down. This has been an ongoing issue and very frustrating. Having an teller available at all times during business hours should be a priority. Bank of America please fix this!
Jan 31st, 2023 -
John Henley Rodriguez
Seciond time today that didnt catered. Says here they open 10am. Been there 10mins before 10am. Security says they open 10:30am. Waited and unfortunately till 10:35am still closed. Wastes my time waiting
Dec 2nd, 2022 -
Olga
This branch has the best customer service. I wanted to take a moment to thank Alexander Jimenez for the excellent service provided for me and my husband this morning. He is very knowledgeable and professional. He explained all the banking services that we needed and took his time in making sure our needs were met. Manager came up as well to see how everything was going, she was very friendly with us. Happy with service!
Sep 29th, 2022
Contact Info
- (312) 738-2204
- (312) 738-4777
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
- ATM located inside
Financial Center Services
- Glass barrier at Customer Service desk
- Accepts appointments
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 23 Reviews )Truthseeker on Google
Ive been a with BOA for many years but the lack of personal service is what is officially driving me away and looking for a smaller personable bank. Everytime you go to locations, they tell you to go online online doesnt validate everything. There are nuances or documents that are not issued online and if I cannot get them from a walk in office, then whats the point of even having people at this facility. Definitely looking to get away from this bank
Mayra Edith Camargo Moreno on Google
Tyesha Reyes on Google
The location on 18th street never have available tellers, they dont open on time. My job is on 17th Ashland I always call or email they never answer the phone and as of now never respond to emails. We utilize the branch for the business and because its conveniently located. If its not going to service the community correctly close down. This has been an ongoing issue and very frustrating. Having an teller available at all times during business hours should be a priority. Bank of America please fix this!
John Henley Rodriguez on Google
Seciond time today that didnt catered. Says here they open 10am. Been there 10mins before 10am. Security says they open 10:30am. Waited and unfortunately till 10:35am still closed. Wastes my time waiting
Olga on Google
This branch has the best customer service.
I wanted to take a moment to thank Alexander Jimenez for the excellent service provided for me and my husband this morning. He is very knowledgeable and professional. He explained all the banking services that we needed and took his time in making sure our needs were met.
Manager came up as well to see how everything was going, she was very friendly with us. Happy with service!