Russ Sewer & Drainage Inc

This company is terrible. I made the mistake of calling them to rod out my tenants bathtub. They said they fixed the backup. However, instead of fixing it, they busted the pipe attached to the tub and claimed the back-up was fixed. The next day, there was water damage caused by my tenants tub draining into the wall rather than draining into the pipe. Also, they didn't even unclog the drain which is what they were supposed to do. My contractor unclogged the drain. When I called them, they claimed that the busted pipe was my fault and refused to pay for the water damage. I would like to give this place negative stars but unless I select a star this review will not be posted.
Dec 11th, 2017

Thank you friends.
Apr 28th, 2015

What a nightmare and miserable experience. My wife called Russ to have him come out to our property and price out replacing part of our sewer pipe. He says the crew will be out there after lunch. We get a call at 10:30am that the crew is at the property already so we head over to find that they had broken into the security gate and were in our basement rodding out the sewer. We never asked them to rod the sewer nor was it necessary since we just had it done. Told them to stop and they refused saying the were almost done? We told them we weren't paying them for it and they left. Russ called my wife back and berated her calling her nuts while yelling at her on the phone. He lost a 2-3K job over a $250 job that we never asked for and didnt need. Yes, they broke into our house and rodded out our sewer without us asking them to do so.
Sep 17th, 2014