Bank of America

Bank of America

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
9
1
3
3
44
Read Our 60 Reviews

Chamber Rating

Verified Member
9
1
3
3
44
  • Max Maybrier

    ATM has skimmers on it. Just had my bank account drained because I used my card here
    Apr 7th, 2024

  • A H

    Brian Garbe was rude and dismissive to me, and offered no explanation. He didn't even look me in the eye, just totally dismissive. I was trying to exchange bills for the company I work for, which I've done multiple times before without issue. He seems to have assumed I was a scam artist or something. Left me feeling like scum. Another woman explained this to me and helped me out, as usual, with zero issues. Brian just seems to have made an arrogant assumption. Not the first time a teller here has been rude to me in the first 5 seconds of interaction. Tiresome and degrading.
    Mar 5th, 2024

  • VERONICA MANDERJANO

    I have been with Bank of America for over 10 years, and I decided to open with a credit union now.
    Feb 18th, 2024

  • Adan Munoz


    Jan 14th, 2024

  • Laura Garcia

    Been going to BOFA for change since Im a member right, been around for a while in 4 different locations. Unfortunately this location is the nearest to me and suddenly theres this color women in the business area whos been giving me attitude twice. Im only asking for 20$ in 1 bills and 80 in 5bills not sure why she always has to make it a big deal. Shes only been for a couple of weeks since Ive never seen her before and shes made it a horrific and uncomfortable experience. I have asked her if I need my card and instead tell me to bring business card. Id be happy to if I knew it doesnt take much to give change back since Ive had a nice and fast experience in the Broadway BofA and all Hillsboro BOFAS what do you all get for being rude ? And giving customers a hard time. Maybe go by the book since day 1 ? Not suddenly ask for a business card when Ive had positive and comfortable experiences before with change given to me.
    Jan 7th, 2024

Read Our 60 Reviews

About
Bank of America

Bank of America financial center is located at 1200 NE Broadway St STE 50 Portland, OR 97232. Our branch conveniently offers walk-up ATM services.

Contact Info

  •   (503) 528-2080
  •   (503) 528-2094
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Financial Solutions Advisor
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 60 Reviews )
9
1
3
3
44
Write a Review

Max Maybrier on Google

image ATM has skimmers on it. Just had my bank account drained because I used my card here

Business Response on Google Apr 7th, 2024
I am sorry to hear this and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^gabe

A H on Google

image Brian Garbe was rude and dismissive to me, and offered no explanation. He didn't even look me in the eye, just totally dismissive. I was trying to exchange bills for the company I work for, which I've done multiple times before without issue. He seems to have assumed I was a scam artist or something. Left me feeling like scum. Another woman explained this to me and helped me out, as usual, with zero issues. Brian just seems to have made an arrogant assumption. Not the first time a teller here has been rude to me in the first 5 seconds of interaction. Tiresome and degrading.

Business Response on Google Feb 28th, 2024
Hello. I'm sorry to hear about the experience at our financial center. This is never the experience we want you to have. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

VERONICA MANDERJANO on Google

image I have been with Bank of America for over 10 years, and I decided to open with a credit union now.

Business Response on Google Feb 16th, 2024
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^lisbeth

Adan Munoz on Google

image

Business Response on Google Jan 17th, 2024
Hi Adan. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^antoinette

Laura Garcia on Google

image Been going to BOFA for change since Im a member right, been around for a while in 4 different locations. Unfortunately this location is the nearest to me and suddenly theres this color women in the business area whos been giving me attitude twice. Im only asking for 20$ in 1 bills and 80 in 5bills not sure why she always has to make it a big deal. Shes only been for a couple of weeks since Ive never seen her before and shes made it a horrific and uncomfortable experience. I have asked her if I need my card and instead tell me to bring business card. Id be happy to if I knew it doesnt take much to give change back since Ive had a nice and fast experience in the Broadway BofA and all Hillsboro BOFAS what do you all get for being rude ? And giving customers a hard time. Maybe go by the book since day 1 ? Not suddenly ask for a business card when Ive had positive and comfortable experiences before with change given to me.

Business Response on Google Dec 18th, 2023
Hi Laura. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

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Overall Rating

Overall Rating
( 60 Reviews )
9
1
3
3
44

Write a Review

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