Donna Tallman - State Farm Insurance Agent

Jun 11th, 2023

Mar 4th, 2023

I called recently about renters insurance, I was dealing with a personal emergency and was in the hospital at the time while I took the call, Donna made me feel more then comfortable and was very understanding. We rescheduled our call for the following day she called me back on time, she was very kind. She made me feel great about the plan I was picking. More then helpful in finding what I needed with a great rate! If anyone is looking for a great insurance agent this is where to go! Definitely recommend!
Sep 12th, 2022

Edit: when push came to shove. Not an agent I could count on. Got in a accident called Donnas office and was treated less than mediocre. When youre in the insurance business or any, not having a attitude with your customers can go a long way. Would not recommend Donna or her office.
Jul 25th, 2022

Called to drop insurance on one of my two vehicles, but was told I had to send in an email (to have it in writing?) in order for that to happen. Donna confirmed my email and sent me an email, to which I replied to that email 2 minutes later: *** Hi Donna, Yes, please remove my Hyundai Kona from my policy, I only drive the Toyota Sienna now. Thanks, *** 2 hours and 13 minutes later, she replies a single line: *** .you did not include your name. *** She never told me I had to sign my name, AND she emailed me after verifying my information on the phone!? So I reply within 1 minute with my full name. ... 5 days later, I login to find out, I'M STILL BEING CHARGED INSURANCE FOR THE CAR. (Which is full coverage for a leased vehicle running at 275$ a month!) I call them to find out that yes, my insurance has been cancelled, but it _is still being processed by the home office._ 5 days later. I did get confirmation this time that within 4 days it will be dropped on my next billing cycle.
Oct 6th, 2022