Pronto Plumbing

I continue to be pleased with the knowledgeable and thorough technicians that have serviced my home for many years!
Apr 10th, 2024

As always, Pronto service folks are prompt, courteous and informative. Tom was a pleasure to chat with; about our HVAC issue and general conversation. The experience I had today is a continued reason why I will call Pronto when I need help. THANK YOU
Apr 9th, 2024

He was on time and explained everything he was going to do before he did it and went over the cost and made sure it was alright with us before proceeding!!! Overall a 2 thumbs up!!!
Apr 9th, 2024

My appointment today with SECCO was typical of what Ive come to expect. Tom was prompt and professional, as well as very personable. He recalled being part of the team that installed my mini-split system ten years ago. He took the time to check out all five units and the outside system as well, and gave a clean bill of health while indicating some future maintenance needs. It means a lot to have a level of comfort and confidence with the service staff who care for the equipment theyve installed.
Apr 9th, 2024

My house was 55 degrees inside because my electric heat pump wasn't tuning on. I did some basic troubleshooting on my own, but couldn't figure it out. So, I called their main office at 8am, they made an appointment with me for 1:30pm, and they had finished up everything by 2:30. I just had a blown fuse in the air handler. Tom was the technician, and he was great! EDIT 4/11/24: The day following Tom's visit, the fuse blew again. I called them up and he revisited, and he also brought along an electrician. Together, they were able to determine that the reason the fuse was blowing was due to a low voltage short in the heat pump. They repaired the wire, replaced the fuse, and it has been working ever since! Best of all, this revisit was at no additional cost to me. I still highly recommend Pronto!!!
Apr 11th, 2024