3mA Audio

Nightmare made right. I got a Marantz AV 8802A from 3mA Audio after winning an ebay auction. After receiving it and setting it up, it started to have some problems with the HDMI inputs which is an issue with the 8802. I contacted Johnny at 3mA Audio who gladly offered to take the unit back, repair it and send it back to me. During our conversation and after some negotiations, we came up with the option of me sending the 8802 back as well as my Marantz AV 7702 as a trade for a brand new 8805A, along with paying the difference. We made the deal and equipment was sent via UPS. A few days later, my trade arrived at 3mA Audio and they shipped out the 8805A. Days leading to weeks later, the 8805A had not arrived. Somewhere I had an over $5000 processor lost somewhere between Houston Texas and Tampa Florida. I must admit I bugged Johnny and Louis to death over where the shipment was. Louis looked for a replacement processor from Sound United which were in short supply all over the country. This would have been devastating news. Louis worked his magic on the phones and the computer, eventually finding replacement. Louis dealt with UPS who as of November 1st, still hasn't found the package. I sincerely want to thank Louis and Johnny at 3mA Audio for taking care of me. I will definitely be doing business with them again. They are NOT a pay and forget store. They fully understand that the happy customer is a repeat customer, and the repeat customer is the lifeline of a small business. Highly recommend!!!
Nov 17th, 2022

Sep 15th, 2022

Always a fun visit!
Sep 12th, 2022

The guys at 3mA Audio are first class and so is their store. Whether your budget is $1million or $1k they will treat you with the same respect, courtesy and professionalism. I couldn't be happier and even got more than fair trade-in value for my old equipment.
Jun 27th, 2022

Great store with very friendly staff. If you want to experience true top of the line audio systems they have it. Excellent knowledge of systems and equipment. Staff just enjoy music and providing guidance for those who like audio. Very nice selection of pristine preowned equipment. Carl and Luis are great to work with.
Jan 1st, 2022