Banfield Pet Hospital

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.0 - (69 reviews)
45
7
2
0
15
Read Our 69 Reviews

Chamber Rating

Verified Member
4.0 - (69 reviews)
45
7
2
0
15
  • Natig Aliyev

    They only care about money, not animals. When I found a dog on the highway and sought help, they didn't even try. As a truck driver from California passing by, instead of advising me on the closest shelter just a few miles away, they tried to charge a large sum to do unnecessary and unhelpful procedures. This is a big L for a businesses dealing with pets.
    Apr 10th, 2024

  • Casaundra Hobby


    Feb 13th, 2024

  • Lacie Penny Roberts

    I havent heard from these people in almost a YEAR. I dont even live in Alabama anymore, I moved two states away last may to be with my dad who went on hospice. they tried to charge me $700 something for the pet membership that I was told I could cancel at anything when I signed up and I called and told them I didnt want it a few months in because I wasnt impressed with the care my pets received. They said ok. I just checked my credit report and they sent an unpaid amount to collections and collections JUST sent it to my credit report. They did one for each animal. Dont get a membership. The vets are nice but what we got with a special needs pet was subpar. Ive been having my dog continue to come to this location to get her haircuts (she stays with my in-laws for now because my dad didnt want a pet in the house) but she will not be coming back for grooming.
    Jan 23rd, 2024

  • Bill Mansmann

    Entire staff always go overboard serving my fur baby and myself. Although she doesn't really get thrilled about a trip to the doctor she doesn't get upset or stressed out Been using banfield with our last 3 babies over 12 years.
    Jan 1st, 2024

  • Milly Stewart


    Aug 30th, 2023

Read Our 69 Reviews

About
Banfield Pet Hospital

Banfield Pet Hospital - Alabaster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Contact Info

Specialities

  • VetChat

Questions & Answers

Q What is the phone number for Banfield Pet Hospital?

A The phone number for Banfield Pet Hospital is: (205) 663-5639.


Q Where is Banfield Pet Hospital located?

A Banfield Pet Hospital is located at 100 Colonial Dr, Ste 1800, Alabaster, Alabama 35007


Q What is the internet address for Banfield Pet Hospital?

A The website (URL) for Banfield Pet Hospital is: http://www.banfield.com/veterinarians/al/alabaster/abr?utm_source=yext&utm_medium=yext&utm_campaign=yext&cid=yext_local


Q How big is Banfield Pet Hospital?

A Banfield Pet Hospital employs approximately 20+ people.


Q What days are Banfield Pet Hospital open?

A Banfield Pet Hospital is open:
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM


Q How is Banfield Pet Hospital rated?

A Banfield Pet Hospital has a 4.0 Star Rating from 69 reviewers.

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Ratings and Reviews
Banfield Pet Hospital

Overall Rating

Overall Rating
( 69 Reviews )
45
7
2
0
15
Write a Review

Natig Aliyev on Google

image They only care about money, not animals. When I found a dog on the highway and sought help, they didn't even try. As a truck driver from California passing by, instead of advising me on the closest shelter just a few miles away, they tried to charge a large sum to do unnecessary and unhelpful procedures. This is a big L for a businesses dealing with pets.


Casaundra Hobby on Google

image


Lacie Penny Roberts on Google

image I havent heard from these people in almost a YEAR. I dont even live in Alabama anymore, I moved two states away last may to be with my dad who went on hospice. they tried to charge me $700 something for the pet membership that I was told I could cancel at anything when I signed up and I called and told them I didnt want it a few months in because I wasnt impressed with the care my pets received. They said ok. I just checked my credit report and they sent an unpaid amount to collections and collections JUST sent it to my credit report. They did one for each animal. Dont get a membership. The vets are nice but what we got with a special needs pet was subpar. Ive been having my dog continue to come to this location to get her haircuts (she stays with my in-laws for now because my dad didnt want a pet in the house) but she will not be coming back for grooming.

Business Response on Google Jan 17th, 2024
Hi Lacie - We hear your frustration with us and our Optimum Wellness Plan, and would like to follow up on your experience with us. Please reach out to our Client Advocate Team at [email protected] at your convenience, so we can try to address your concerns.

Bill Mansmann on Google

image Entire staff always go overboard serving my fur baby and myself. Although she doesn't really get thrilled about a trip to the doctor she doesn't get upset or stressed out Been using banfield with our last 3 babies over 12 years.

Business Response on Google Jan 4th, 2024
Hi Bill – We're so glad to hear you enjoy bringing your pets to visit us at our Alabaster hospital. Thank you for taking the time to let us know that you enjoy your experience. 🧡 Thank you for choosing us for your pets' needs for over 12 years!

Milly Stewart on Google

image


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Overall Rating

Overall Rating
( 69 Reviews )
45
7
2
0
15

Write a Review

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