Spring Lake Cove

Getting something fixed is nearly impossible. I been without adequate water pressure for over a week now. Laundry facility that they finally have up and running stays locked except when management is there ( after 4 or on days office is closed) no weekends. The whole point is so residents can use it.Dirty grounds. No curb appeal at all. Its terrible here. Check your apartment thoroughly for problems before moving in. Residents feel like asking for maintenance is a burden.
Mar 30th, 2024

Thought we we visiting a dumping area. Terrible place.....Definitely not worth seeing....Don't Waste Your Money.....
Nov 30th, 2023

I was getting my nails done with my daughter and a gentleman came by the nail shop with flyers about a property that was under new management so we decided to stop by and check them out. I was extremely surprised by how much the area has changed. I had a friend who lived here years ago and this was a step up above what I had remembered. My daughter did not expect to apply but the apartments were so nice she said she had to take it! We really love the hard floors and cabinets in the renovated apartments. I am very impressed with how good these apartments look now.
Oct 25th, 2023

Horrible management. Everytime I go in there its someone new because I guess somebody quit or got fired. The lady Stephanie is horrible, wishy washy and unprofessional. Not sure what happened to Julia but she was more understanding. Maintenance is trifling and lazy. It took them well over a month to fix my ceiling in bathroom that was leaking every night as well as leaking AC during the summer. I stay having roaches, gnats. Only received Pest Control once since new office staff took over. They moved in a bunch of young people so they could fill the empty units because they desperately need the money. People stay getting shot over here and guess what management or corporate doesnt care as long as they have your rent money. They drag their feet when you need help but quick to put notices on your door. I need blinds replaced but was told by Stephanie Im not allowed to get anymore blinds. Then she proceeded to question what I did to the blinds. No one is standing by the window playing with blinds on purpose they broke because they were never put up properly and are cheap. Theyd rather install cheap breakable blinds rather than ones that are sturdy and last. Not very understanding of tenants with small children very rude. When maintenance did come to my apartment to fix they left long sharp screws on my bathroom and living room floors, which made me mad because I have a toddler who easily puts stuff in his mouth. Even when maintenance comes they dont do the job right the first time or double check what they fixed and make you wait jus for them to come back and fix it properly the 2nd time. They need to make fixing up these apartments a priority. The lights in the breezeway have been out well over 2-3 months now. As other commenters down from me stated, laundry mat and pool was never in operation since Ive lived here almost 2 years. Trash always piled up looking and smelling nasty. They have so many vacant apartments with doors swung wide open late at night and have had squatters. There have been times at night I can hear footsteps above me knowing full well the unit is supposed to be empty. Cable cords hanging low on porch I have a toddler and I definitely wouldnt recommend these apartments. They are definitely overpriced and run down. They called themselves pressure washing the exterior a few months back but what good did this do when the outside still looks like trash. They charge almost $1200 for renovated units now however when I initially moved in the rent was $1050. Rent increased dramatically without prior notice from previous management team. Im questioning the legitimacy of these 4 and 5 star reviews because they must live somewhere else, cant be the same apartment complex.
Dec 4th, 2023

Moved in Oct 2022. Paid rent on time! Didnt complain even though there were repairs that should have been fixed before renting the unit. After 5 months they increased rent $100. Thats not what we agreed to with signing the lease. On June 27, 2023 our A/C unit went out! Reported it to the leasing office. So July and August we didnt have A/C! Remind you it was the hottest summer recorded. They kept giving us excuses of product be stolen and they went through 4 employees within 2 months! A pleasant brown lady and brown gay man. Brought Aug rent to pay and they didnt take the payment bc of the issues & said we would be credited. We spent $430 on cooling appliances take we were told by Julia, the expenses would be DEDUCTED, plus the increase in utilities would be credited! So, on Sept. 1st, 2023, they placed a note saying we owed $700 plus a $100 late fee & Sept rent! At that moment we moved out within days! Bc they were wanting basically Aug/Sept rent at one time! Definitely would have paid Sept rent! But only $300 was owed for Aug! Under Alabama renter laws they breached the lease not repairing the A/C within 2wks of verbally reporting, writing letters and emailing! They never noted accounts for new employees. New employees were rude, especially Shelly, hanging up or not addressing real issues. Leasing office always closed before 430pm, and at random hours daily! Leasing agents being high and stealing! I can say the apartments arent all bad but they could definitely could be better with better management & renovations! Corporate wasnt any help as well! Its a place to go if you dont plan being there long term! The apt arent worth more than $700 even though they charge over $900 monthly. Its a lot of young renters! Firing guns and being loud at all times!
Oct 26th, 2023