Closets by Design - Central Alabama

Everything happened according to plan with no mishaps! They were able to get my closets done in a timely manner and the space we captured in my small closets made all the difference for storage!
Apr 9th, 2024

From the design process, through installation and the final product I am very pleased. They came when they said and did what they promised. I have a very awkward space, as a small bedroom with angled walls, the designer (Alexis) helped me figure out how to best utilize the space and custom designed the cabinetry to make my closet work. The installer (German) was professional and respectful and overall did a very good job and did not cut corners. As a DYI type of homeowner I am always very critical of the process and cost. Although it was somewhat costly I rate the Closet By Design as a good value.
Apr 2nd, 2024

It's hard for me because my installer was phenomenal, absolutely THE. FREAKIN BEST! I dont want that to be confused with their service He installed it perfectly with the design Cindy wanted me to have. It waswell put together by the installer. My kids even liked him. While he was here it felt like I had known him longer than a few hours. He communicated what he was doing along the way. I had a two part install because closets by design is highway robbery and wanted to charge almost $2,000 to put a 30L inch by 35L with a 15D that I bought from home depot for a fraction of cost, home depot cut it..smh. So the installer ran into a couple of things he had to make adjustments and instead of sending someone else out made it his business, to ensure he was present so things would go smoothly and they did. I could go on and on but let me get to the good part, Cindy my designer no bueno, it started off good but went down south fast, very fast talker and I should have identified her tactics sooner before it was too late, she didn't care whether design was what I really wanted, she drew some things that looked similar to my inspiration but was off enough it became a "normal" pantry, she was NEVER available except during night hours after 9pm or while driving and at some point after several miscommunication elected not to even communicate with her. I have text and recorded calls that Noone was interested in, even for coaching purposes. It's obvious Cindy can't handle the workload and as a result my project suffered. I am having several things done in my home and California closets will be my go to. Her fast talking and lying had me giving closets a premature commitment. California came out with a iPad and design software and was able to put my measurements in and literally pulled up what I wanted, digital copy. Cindy did hers with pen. I'm pissed , Cindy lied, Cindy over committed and Cindy didn't play nice...closets could have 10's of thousands of future dollars spent with me, but I'll move forward
Apr 1st, 2024

Mar 29th, 2024

Mar 23rd, 2024